Manager Sales

Erwin

Redondo

Reyes

B** L** Cacao St.,

Greenwoods Executive Village,

Cainta Rizal 1900 Philippines

+63 918-***-****

*****.*****@******.***

Professional Experience

Macolytes Inc. /A.Shop (Apple Premium Reseller)

• Enterprise Account Manager Oct. 2016 – Nov. 2017

- maintains the company’s existing clients

- identify new sales opportunities

- coordinate with other departments in providing the best service

- provides options/solutions based on customers requirements

• Service Department Manager July 2008 – Sept. 2017

- provides technical support to Enterprise Sales team

- provides troubleshooting and repair for customer’s technical problem

- provides advice/options to customers in need

- provides assistance in claiming warranty

- provides basic technical training to our Retail team Sencolink Technologies Inc. (Apple Reseller and Authorized Service Center)

- provides technical support to Corporate Sales team

- provides troubleshooting and repair for customer’s technical problem

- provides assistance in claiming warranty

- responsible in ordering Apple service parts and on-time return

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• Service Department Head July 1997 – July 2008

MacSolutions Inc. (Apple Reseller and Authorized Service Center)

- provides technical support to Corporate Sales team

- provides troubleshooting and repair for customer’s technical problem

- provides advice/options to customers in need

• Service Department Supervisor Feb 1994 – July 1997 Education

Polytechnic University of the Philippines (Sta. Mesa Manila) April 1993 Bachelor of Science in Electronics and Communications Engineering (BSECE) PRC ECE Board Examination : PASSED

Rizal High School (Pasig City Metro Manila) March 1988 Pasig Elementary School (Pasig City Metro Manila) March 1984 More than 20 years of

experience in providing

support, advice and solution

to Apple customers based on

their requirements.

Contact this candidate