Life Insurance Customer Service

Prabhnoor Singh Randhawa

*** ***** **** ******** ] [ Kitchener, ON, N2R0J8,

647-***-****, **************@*******.***

Objective : I am seeking an appropriate position with your prestigious organisation.I am an Individual with positive attitude and possess the ability to adapt and excel. Additionally I am able to learn quickly and constantly improve my performance.I have experience with managing teams, enjoy motivating and interacting with others and developing Innovative ideas.

Professional Profile

• 12 years of experience in Training and HR

• Conducted Various Seminars on Time Management for Leaders, Goal Setting, Developing daily action plans and How to Coach field sales force, Fun learning methods in Andragogy.

• Headed various committees with previous employers on Conflict Management, Work Ethics and Employee Grievances..

• Certified financial trainer for Bharti AXA and Max Newyork Life Insurance Companies.Finacial Market Certifications (AMFI Certified and III Licentiate) Professional Experience [May 2018]- [ July 2019] [Sales Associate] [Leon’s Furniture Retail Company] [Brampton, Ontario] Customer Service and Qualifying customers for their need and need based selling [Feb 2010] – [April 2018] [HR Manager] [St Soldier Education Foundation] [Banga,Punjab,India] Hiring New employees after evaluation on various parameters and Training of employees. Performance evaluation and Payroll responsibilities. [Dec 2006] – [Jan 2010] Financial Product and Soft Skill Trainer [Bharti AXA] [Ludhiana,Punjab,India] [Recruitment of Training Managers and Their Training on Mutual Funds, Insurance, Financial Products and Soft SKills. Performance evaluation and review.

Awards & Acknowledgements

• Got Promoted three times with my previous employers after adjudged delivering consistently on key performance areas.

• Award of excellence from Content Development AXA Financial

• Best Trainer in Equity Market Training.

• Best Coaching Techniques award. Education Masters in Business Administration (MBA) 2001 Bachelors in Commerce (B.com) 1999 Financial Certifications ( AMFI Certified and III Licentiate Certification)2007 Advance Course of Andragogy 2012 NIIT Advance Office Automation 2014,Canadian evaluation with world education services Canada, equivalent to Post Graduate in Canada.