TamilNadu, India. : +918*********
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.
Summary of skills:
Passionate, diligent and focused Engineer with 4+ years of cumulative experience as a System administrator.
Technical knowledge & proficiency in system administration, Hardware maintenance, operating systems, Windows (All versions) and the willingness to learn and effectively apply new technologies.
Managing user accounts and group policies, files sharing and security.
Analytical thinker, consistently resolving ongoing issues, often called upon to consult on problems that have eluded resolution by others.
Highly skilled in troubleshooting hardware, software, operating system issues.
Self-learning and ability to work hard in difficult work condition.
Good team player and have excellent interaction skill to coordinate and work within a team.
Acquired knowledge in Basic Networking.
Sound knowledge in Windows Server (2003, 2008R2 and 2012 – AD )
Sound knowledge in DHCP, Disk Quota Management, DNS, Flie Server Managements.
Acquired knowledge in Network Security Tools Like Nessus, Nmap, WiresharK.
Installation & Configuration of DHCP in Windows server.
Microsoft Outlook Configuration and Troubleshooting.
Sound knowledge in Local Printer and Network Printer Installation & Configuration.
Sound Knowledge in Laptop and Desktop Hardware Services.
Approachable Communication Skills.
Company: Clearone Innovation India Pvt Ltd in Chennai
Duration: 01/2019– Till Now
Designations: IT Technician
Company: Precision Techserve, in Chennai
Duration: 12/2015 – 12/2018
Designations: System Engineer
Company: CARE IT SOLUTION, in Chennai
Duration: 07/2014– 11/2015
Designations: System Administrator
Roles & responsibilities:
Administration of work and ticket queues in our call tracking system
Customer service and expectation management with clients
Configure computers and install various applications and programs.
Capturing OS image without Vulnerability with the help of reports from VAPT Tools like(nessus).
Provided support to end users relating to software applications and operating system issues.
Creating Domain accounts and Mail ID’s for New Joiners
Handle day to day technical activities on desktop support, Patch Update and antivirus updates.
Resolve issues related to virus isolation and removal, storage and hardware configuration problems.
Extended user support by means of remote access tools like CCM Remote Viewer and LMI.
IT Support 24/7
Managing patch updates and Software installation via SCCM.
VPN installation and configuration.
Provide Share path access to the respective users.
Exceptional organizational and time management skills.
Capable of interfacing with peers as well as upper level management.
Able to work continuously for long hours including while performing active work.
Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results.
Creating and managing Security groups
B.E ECE - Sri Muthukumaran Institute of Technology 2010-2013 - 6.2% / 10
DCE - Panimalar Polytechnic College. 2007-2010 - 87.6.0%
S.S.L.C - St Mary’s Matriculation Hr Sec School 2006 - 54.0%
HARDWARE AND NETWORKING.
Completed MCSA course from RJP Chennai.
Good analytical abilities
Confident, Patient and polite
Adaptive to environment
Father name : M Dandapani
Date of Birtth : 05-07-1990
Nationality : Indian
Current location : Chennai
Marital Status : Single
Languages : Tamil, English
Permanent address: No.10/17, Flat No.4, Ethiraj Nagar, West Mambalam,
Current Location : Chennai
I hereby declare that the information furnished above is true to the best of my knowledge
Date: Yours Sincerely