NANDHA KUMAR .G
**************@*****.***
Contact no.996-***-****
CAREER OBJECTIVE
To work in a challenging and dynamic environment and to keep adding values to the organization that I represent and to serve and to myself, while concurrently upgrading my skills and knowledge. EDUCATION QUALIFICATION
SSLC (X – state board) Government higher secondary school at Pallikaranai,Chennai,2011 with 71%.
Higher secondary (XII - state board) Government higher secondary school at Pallikaranai
,chennai,2013 with 60%.
BCA – Asan memorial college of arts and science At medavakkam,2017 with 65 %. WORK EXPERIENCE
I have 2 years experience in BPO Healthcare Non voice as transaction processing associate
(Enrollment).
There are 4 types of request will be receive New enrollment, term, Changes,rehire.
I know Email, straggler, Electronics,EWMP, DCN,New group,2 years renewal, Springboard process.
I did collide Emails from client and assigning to the team member.
Maintaining daily activities like Token register,Web DPL status,Checking Escalation mail box, Checklist report,sharing new updates from client to team member in the hurdle and inventory control updating in tracker .
Updates every 2 hours team Production Counts to the team leader & Manager.
Also worked has 5% auditor.
Supported another team in open enrollment (high volume) nearly 3 months. 2
PERSONAL SKILLS
Positive attitude
Communication
Team work
Self-management
Willingness to learn
Able to work under pressure
Decision making
EXTRACURRICULAR ACTIVITES.
Organized and participated in different sports event.
Actively participated in many activities such as charity and cultural.
Received appreciation for maintaining good relationship with client.
Organized fun Friday every week in office and containing sports tournament such as
Cricket,Carom,Chess .
PERSONAL PROFILE
Full name : Nandha kumar. G
Father name : Govindarajan. P
Residental address : No 3/244 Bala Krishnan street, gandhi nagar ottiyambakkam chennai 600128 Date of Birth : 15-10-1996
Gender – Male
Martial status – Single
Nationality – Indian
Language known – Tamil,English
DECLARATION
I here declare that the above information is mentioned has true to my knowledge and conscience .