Engineering Mechanical

CRM Operations with *.* years of experience in dealing with customer queries through the medium of email. Possesses a B.Tech in Mechanical and good command in Microsoft Excel.

PROFESSIONAL EXPERIENCE

CONCENTRIX DAKSH INDIA PVT LTD Gurgaon, Haryana

Associate Operations March 2018 –Present

Deal with European sellers of Amazon and solve their queries through the medium of email.

Temporary mentor to a team of 10 people for the past 3 months.

Making sure that the target for the interval is met by the team.

Do internal audits and share the feedback with the individual whenever there is scope of improvement.

EDUCATION

DAV INSTITUTE OF ENGINEERING AND TECHNOLOGY JALANDHAR, PUNJAB

Bachelor of Technology in Mechanical Engineering

September 2013 – May 2017

PROJECTS

PICK AND PLACE ROBOT TECHKRITI’15, IIT KANPUR

January 2015 – March 2015

REVERSE ELECTRIC TRIKE MAJOR PROJECT (7TH SEMESTER)

August 2016 – December 2016

SKILLS

Microsoft Office (Pro in Excel) Strategy Planner

Team Work and Leadership Problem Solving

Decision Making Good Communication

INTEREST

Travelling Talking to new people

Playing sports Learning new things

Dancing Singer and Guitarist

Contact this candidate