Information Security Engineer
Resume:
Pittsburgh, PA *****
Phone: 412-***-****
Email: ****.***********@*****.***
Alan Schreiner Jr
Highlights of Qualifications
Experience in hardware/software troubleshooting, installation, and upgrading
Experience in using and/or troubleshooting the following:
oWindows Server NT/2000/2003/2008/2012
oWindows 95/98/ME/NT/2000 Pro/XP Pro/Vista/7/10
oWindows 3.X, MS-DOS
oRSA SecurID 5.5, 6.1, 7
Have experience in the following platforms
oNovell
oUNIX
Experience in using the following applications
oMicrosoft Active Directory
oMicrosoft Exchange
oMicrosoft ISA Server
oMicrosoft SharePoint 2003/2007/2010/2013
oMicrosoft Office 97/2000/XP/2003/2007/2010/2016
oHyena (v6.0/7.0)
oInternet Explorer 5.5/6/7/8/9/10
oGoogle Chrome
oNorton Anti-Virus, Symantec Anti-virus Corporate Edition,
Symantec Mail Security for Exchange
Have experience with networking (cabling, hubs, switches, VPN, TCP/IP)
Have experience with IP phone systems (ShoreTel)
Experienced in a user support/help desk environment and very skilled in aiding and interacting with users to solve their problems efficiently and effectively
Work Experience
Jul 2011—Oct 2018
The Bank of New York Mellon
Pittsburgh, PA
Systems Engineer/SharePoint Administrator
Maintain/Support SharePoint Server 2007/2010/2013 environments.
Lead migration efforts from SharePoint 2003 to 2007 and participated in 2010 and 2013 migrations.
Developed “Out of the Box” solutions for user’s SharePoint sites
Deploying, configuring, and managing new site collections and associated sub-sites.
Tier 3 Support
Jun 2008—Jul 2011
The Bank of New York Mellon
Pittsburgh, PA
Information Security Administrator
Team Lead of 15 – 20 employees
Tier 2 Support
Perform security maintenance for systems/applications by creating user accounts/security groups and administering access to resources to the platform listed above
Maintain user request documentation
Perform reconcilement tasks related to user access
Document and maintain help tickets within Remedy
Oct 2007—Nov 2007
Taggart Global, LLC.
Pittsburgh, PA
Network Administrator
In charge of IT for all West Virginia offices (Beckley, Princeton, Nitro)
Provided support to all West Virginia employees in the offices and in the field (Windows XP network, Dell desktops running Windows XP with Office XP & 2003 and AutoCAD 2004)
Network and Internet security (Symantec Antivirus Corporate Edition, Symantec Mail Security for Exchange, and Microsoft ISA Server)
Performed PC and notebook maintenance (Dell Optiplex, Dimension, Precision desktops and Latitude, Inspiron, Precision notebooks with Windows XP Professional)
Performed server maintenance (Dell PowerEdge servers with Windows Server 2003)
Performed data backup and restoration of files
IP phone system administrator (ShoreTel)
Nov 2003—Sep 2007
Taggart Global, LLC.
Pittsburgh, PA
IT Specialist
Provided support to all employees in the offices and in the field (Windows XP network, Dell desktops running Windows XP with Office XP & 2003 and AutoCAD 2004)
Configure and distribute new PCs for users
Perform account maintenance as needed through Microsoft Active Directory
Create and organize users and mailboxes in Microsoft Active Directory and Microsoft Exchange
Feb 2003—Sep 2003
International Academy of Design and Technology
Pittsburgh, PA
Tutor
Assisted students with study habits
Tutored multiple programming languages
Tutored TCP/IP and Windows 2000 server concepts
Configuration and maintenance on student laptops
Education
Apr 2002—Sep 2003
International Academy of Design and Technology
Pittsburgh, PA
Associate Degree in Specialized Business in Computer Information Management
o3.96 GPA
oGreat Attendance
oBoth Networking and Programming theories and concepts with practical hands on applications
Sep 1997—Jun 2001
John A. Brashear High School
Pittsburgh, PA
Academic Diploma and Scholars Diploma
3.25 GPA
Achieved Computer Science Certificate
National Honor Society
References
Available upon request.
Contact this candidate