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Front Office Medical

Fresno, CA
October 17, 2019

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Elvia Gomez *** E. Bullard, #*** Fresno CA ***** 559-***-****


● Computer Literate: Word, Outlook and Excel

● Experience updating spreadsheets

● Highly organized

● Bilingual English /Spanish

● Excel in fast pace environment


RHA Fresno CA 12/12-12/18

Customer Service Representative

● Answered incoming calls

● Assist customers with California Lifeline questions

● Filling out new application or renewals

● Review questionnaire for qualification

● Request documentation need to submit for government funding

● Reviewing new application and renewals

● Assist with research department paperwork

Regional Hand Center, Fresno CA 11/09-6/12


● Checked in patients, answered incoming calls, scheduled appointments and received payments

● Input and updated new patient information,

● Submit insurance information, requested authorizations, and confirmed insurance

● Send out referrals, copied medical records, scanning in authorizations, and all medical cards

Santa Teresa Medical Clinic: Fresno, CA 05/01-06/05 Insurance & Disability Forms, Front Desk

● Prepare government insurance & disability forms

● Pull charts for current and follow-up appointments

● Support back office & front office

● Data entry & filling

● Input, receive, and track payments

Spine & Orthopedic Center: Fresno, CA 12/96-02/01

Medical Receptionist

● Handle all front office clerical duties

● Prepare, copy, and file medical records

● Act as liaison between patients and physicians for medication and medical requests

● Coordinate referrals and authorizations with insurance carriers and physicians

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