Lauren Donald

ID No: 840-***-**** ***

* ******* *****, ********, ****

Cape Town, Western Cape

082*******

adal0s@r.postjobfree.com

About myself

I was born and raised in Centurion, Gauteng and moved to Cape Town in 2007 after accepting the position at Riverport Insurance Brokers. I’ve been married for 6 years and we do not have any children. I have a valid driver’s license and my own vehicle.

I'm passionate about establishing a good relationship with client's and co-workers and providing client's with the best service available. I have 12 years short term insurance experience in admin, retensions, sales, underwriting and client relations. I have experience and training on Cims, Flexi, Profida, Kevod, Santam online system, Auto & General system and the Mutual & Federal online system. I am a fast learner and always eager to increase my knowledge and skills. I’m also passionate about helping others and problem solving.

Education

Sutherland High School

Matric

Centurion, Gauteng

Graduated November 2002

Moonstone

RE Exam

Graduated July 2011

Employment History

Vantage Insurance

Underwriter

June 2018 – Present

New business quotes

Maintaining current policies

Updating policies

Cancellations

Retensions

New business

Lions Head/Forsyth & Nash

Underwriter

March 2011 – March 2018

Short Term Insurance Underwriter & Finance

Debit Run & Monthly Bordereaux

Assisting new and existing client's with quotes on insurance (personal & commercial lines) All administrative duties.

Amendments on all policies

Renewals

Cancellations

Financial queries & refunds

Assisting the manager with any additional queries or amendments Riverport

Underwriter

September 2007 – March 2011

Short Term Insurance Underwriter

Assisting new and existing client's with quotes on insurance (personal & commercial lines) All administrative duties.

Amendments on all policies

Renewals

Cancellations

Financial queries & refunds

Assisting the manager with any additional queries or amendments Hobbies & Interests

Dancing, baking, sketching, painting & gardening

Professional Skills

Customer service Microsoft office

Administrative Organization

Languages

English: Fluent

Afrikaans: Fluent