Lauren Donald
ID No: 840-***-**** ***
* ******* *****, ********, ****
Cape Town, Western Cape
***********@*****.***
About myself
I was born and raised in Centurion, Gauteng and moved to Cape Town in 2007 after accepting the position at Riverport Insurance Brokers. I’ve been married for 6 years and we do not have any children. I have a valid driver’s license and my own vehicle.
I'm passionate about establishing a good relationship with client's and co-workers and providing client's with the best service available. I have 12 years short term insurance experience in admin, retensions, sales, underwriting and client relations. I have experience and training on Cims, Flexi, Profida, Kevod, Santam online system, Auto & General system and the Mutual & Federal online system. I am a fast learner and always eager to increase my knowledge and skills. I’m also passionate about helping others and problem solving.
Education
Sutherland High School
Matric
Centurion, Gauteng
Graduated November 2002
Moonstone
RE Exam
Graduated July 2011
Employment History
Vantage Insurance
Underwriter
June 2018 – Present
New business quotes
Maintaining current policies
Updating policies
Cancellations
Retensions
New business
Lions Head/Forsyth & Nash
Underwriter
March 2011 – March 2018
Short Term Insurance Underwriter & Finance
Debit Run & Monthly Bordereaux
Assisting new and existing client's with quotes on insurance (personal & commercial lines) All administrative duties.
Amendments on all policies
Renewals
Cancellations
Financial queries & refunds
Assisting the manager with any additional queries or amendments Riverport
Underwriter
September 2007 – March 2011
Short Term Insurance Underwriter
Assisting new and existing client's with quotes on insurance (personal & commercial lines) All administrative duties.
Amendments on all policies
Renewals
Cancellations
Financial queries & refunds
Assisting the manager with any additional queries or amendments Hobbies & Interests
Dancing, baking, sketching, painting & gardening
Professional Skills
Customer service Microsoft office
Administrative Organization
Languages
English: Fluent
Afrikaans: Fluent