Command Center Analytst ( Incident/Technical Support)
Resume:
MALLARI, MICHAEL M.
Block * Zone *, Fort Bonifacio, Taguig
**.*******@*******.***
OBJECTIVE:
To acquire knowledge and experience that can develop my skills, can enrich my professional development and enhance my personal and social growth through working in a career-oriented and challenging environment.
SKILLS AND QUALIFICATIONS:
Computer Network Maintenance and Troubleshooting
Computer Hardware Servicing and Software installation
Proficient in Microsoft Office
Good oral and written communication
AFFILIATIONS:
•Student Chapter President - Institute of Electronics and Communication Engineers of the Philippines
University of La Salette Inc. Santiago (SY: 2016-2017)
•Institute of Electronics and Communications Engineering of the Philippines
Active member of the IECEP Cagayan Valley Chapter
ELIGIBILITY:
•Electronics Technician Licensure examination-passed
October 2017
JOB EXPERIENCE:
COMMAND CENTER ANALYST ( Incident/Technical Support)
Globe Fintech Innovations, Inc.( GCASH )
32F Trade and Financial Tower, 32nd St Cor 7th Ave, BGC,
Taguig City, Manila, Philippines
December 2017 – Up to present
Job Responsibilities:
•Performs health checks on all services at the beginning of the shift (CPU, MEMORY, HARD DISKS, AND RELATED CHECKS SHOULD ALL BE ON NORMAL LEVEL)
•Reports results to shift leads / Incident Manager
•Report critical downtime system exception to pillars
•Performs additional tasks as required by Command Center Head
END TIME MISSION BROADCASTING SERVICE Inc., On-the-Job-Trainee
(APRIL 26-JULY 20, 2016)
Purok Nieto Batal, Santiago City, Isabela.
Job Responsibilities:
•Responsible for the installation and monitoring of networks for the full operation of communication between branches of the station
•Provides technical support in servicing electronic devices including computers, video and audio equipment, and telephones.
TRAININGS AND SEMINARS ATTENDED
•Android Application Development conducted by IECEP Cagayan Valley Chapter – Patria Sable Corpuz College (January 10, 2015)
-Sunshine Wave Resort, Santiago City
•Complementing Coverage and Augmenting Capacity with Small Cell and Wifi Solution conducted by IECEP Cagayan Valley Chapter – University of La Salette (February 25, 2015)
•Cable Television and Convergence System conducted by IECEP Cagayan Valley Chapter – Patria Sable Corpuz College (January 10, 2015)
-Sunshine Wave Resort, Santiago City
•Digital Terrestial Television System conducted by IECEP Cagayan Valley Chapter – University of Saint Louis Tuguegarao (August 22, 2015)
-University of Saint Louis Tuguegarao
•Project Planning and Design workshop and Extra Low Voltage Design Workshop conducted by IECEP Cagayan Valley Chapter – University of Saint Louis Tuguegarao (August 22, 2015)
-University of Saint Louis Tuguegarao
•Electronics of Tomorrow conducted by IECEP Cagayan Valley Chapter – University of Saint Louis Tuguegarao (August 22, 2015)
-University of Saint Louis Tuguegarao
•Trends, Challenges and Opportunities for the Electronics Engineering Profession towards ASEAN Integration conducted by IECEP Cagayan Valley Chapter – University of La Salette (February 24, 2015)
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