Customer Service Data Entry

JAMES F. JONES

**** ***** ******** **** ** • Chicago, Illinois 60637

Cell: 312-***-****• Email: *************@*****.*** PROFESSIONAL SUMMARY

As an experience Customer Service Associate, I am seeking a position as a Doorman with a well-established company that will provide with an opportunity to exhibit all of my talents and skills.

CORE SKILLS

Customer Service – Communication – Security – Data Entry CERTIFICATION

Salvation Army Harbor Lights Chicago, Illinois

Customer Service Training

PROFESSIONAL WORK EXPERIENCE

Eddy Stone Condominium Chicago, Illinois

Doorman (September, 2017 – December, 2018)

● Greeted high profile residents

● Effectively communicated with residents to announce guests and deliveries

● Served concierge style services for residents with knowledge of community events, eateries, car services and local attractions

● Provided security to maintain only authorized persons entered the premise

● Performed other duties as requested

The Barry Condominium Chicago, Illinois

Doorman (October, 2015 – September, 2017)

● Monitored activities at entrances and lobbies

● Reported suspicious and criminal activity to law enforcement and hotel management and front-desk supervisor

● Parked vehicles for guests and tenants

● Request visitors to building, especially apartments and lodging, sign at the front desk

Hostess Bakery Schiller Park, Illinois

Shipping Clerk (July, 2002 – September, 2015)

● Examined shipment contents and compared with records, such as manifests, invoices and orders, to verify accuracy

● Recorded shipment data, such as weight, charges, space availability and damages

● Prepared documents, such as work orders, bills of lading and shipping orders

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