Manager Customer Service
Resume:
Summary
Capable manager from a strong catering background with the motivation, enthusiasm and commitment to take full responsibility for the day to day management of a busy department. Possessing an ability to create seasonally inspired menus and prepare food to the highest standard of hygiene and presentation which goes beyond the expectations of diners. Having a keen commercial eye and proven track record of introducing cost saving innovation and ideas, whilst driving profit without sacrificing quality.
Looking for a suitable catering manager’s position with a prestigious and reputable establishment where I will have a ‘hands on’ role.
Experience
Supervisor - 2017 to Present
Carrefour Pakistan, Luckyone mall, Karachi
Responsible for the maintenance of the catering and dining area.
Customer Service Excellence
Retail Store Operations - Inventory
Costa coffee preparation for sandwiches - 2011 to 2015
Lecafe Restaurant, Nicosia, Cyprus
Ensuring high standards of food quality from point of purchase to meal preparation, cooking and service.
Organizing new initiatives and planning promotions.
Driving sales and developing new income streams.
Recruiting new staff and training them to a suitable standard.
Meeting with the senior managers to discuss financial forecasts and set budgets.
Commission Chef and Supervisor - 2012 to 2013
Exclusive Catering Serv. Ltd. Nicosia, Cyprus
Ensuring high standards of food quality from point of purchase to meal preparation, cooking and service.
Organizing new initiatives and planning promotions.
Driving sales and developing new income streams.
Meeting with the senior managers to discuss financial forecasts and set budgets.
Kitchen Assistant - 2005 to 2013
Manger Catering, Nicosia, Cyprus
Responsible for maintaining high standards of food hygiene.
In charge of the food and beverage service.
Liaising with cooks and kitchen staff on a daily basis.
Monitoring the quality of food.
Dealing with customer complaints.
SHAIKH MUHAMMAD SAJJAD
Contact
Address:
R-1003, Block-9, Dastagir Society, Federal.B.Area, Karachi
Phone:
Email:
**************@*******.***
Languages
Greek
English
Urdu
Skill Highlights
Hospitality management
Managing Costs
Culinary management
Developing menus
Stock taking
Food preparation
Beverages
Education
Bachelors of Computer Science (BCS)
Shah Abdul Latif University, KHI.
Diploma in Business Studies
Casa College (Cyprus)
Sabre Reservation, Hotel & Cars
Zenon National Distribution Centre Ltd. (Cyprus)
Diploma in Travel & Tourism
American College (Cyprus)
REFERENCES – Available on request.
Contact this candidate