Resume

Sign in

Manager Customer Service

Location:
Karachi, Sindh, Pakistan
Posted:
October 14, 2019

Contact this candidate

Resume:

Summary

Capable manager from a strong catering background with the motivation, enthusiasm and commitment to take full responsibility for the day to day management of a busy department. Possessing an ability to create seasonally inspired menus and prepare food to the highest standard of hygiene and presentation which goes beyond the expectations of diners. Having a keen commercial eye and proven track record of introducing cost saving innovation and ideas, whilst driving profit without sacrificing quality.

Looking for a suitable catering manager’s position with a prestigious and reputable establishment where I will have a ‘hands on’ role.

Experience

Supervisor - 2017 to Present

Carrefour Pakistan, Luckyone mall, Karachi

Responsible for the maintenance of the catering and dining area.

Customer Service Excellence

Retail Store Operations - Inventory

Costa coffee preparation for sandwiches - 2011 to 2015

Lecafe Restaurant, Nicosia, Cyprus

Ensuring high standards of food quality from point of purchase to meal preparation, cooking and service.

Organizing new initiatives and planning promotions.

Driving sales and developing new income streams.

Recruiting new staff and training them to a suitable standard.

Meeting with the senior managers to discuss financial forecasts and set budgets.

Commission Chef and Supervisor - 2012 to 2013

Exclusive Catering Serv. Ltd. Nicosia, Cyprus

Ensuring high standards of food quality from point of purchase to meal preparation, cooking and service.

Organizing new initiatives and planning promotions.

Driving sales and developing new income streams.

Meeting with the senior managers to discuss financial forecasts and set budgets.

Kitchen Assistant - 2005 to 2013

Manger Catering, Nicosia, Cyprus

Responsible for maintaining high standards of food hygiene.

In charge of the food and beverage service.

Liaising with cooks and kitchen staff on a daily basis.

Monitoring the quality of food.

Dealing with customer complaints.

SHAIKH MUHAMMAD SAJJAD

Contact

Address:

R-1003, Block-9, Dastagir Society, Federal.B.Area, Karachi

Phone:

+92-340-*******

+92-345-*******

Email:

adak2v@r.postjobfree.com

Languages

Greek

English

Urdu

Skill Highlights

Hospitality management

Managing Costs

Culinary management

Developing menus

Stock taking

Food preparation

Beverages

Education

Bachelors of Computer Science (BCS)

Shah Abdul Latif University, KHI.

Diploma in Business Studies

Casa College (Cyprus)

Sabre Reservation, Hotel & Cars

Zenon National Distribution Centre Ltd. (Cyprus)

Diploma in Travel & Tourism

American College (Cyprus)

REFERENCES – Available on request.



Contact this candidate