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Manager Data Analyst

Mooresville, NC
October 08, 2019

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*** ***** ***** ******, *********** N.C. 28115



Project Manager • Solutions Architect • Business Analyst • Data Analyst • Integration Specialist

Project Leadership • Process Improvement and Engineering • SDLC Testing • IT Integration

Team Leadership • Reduced Cost • ERP • Increased Efficiencies • Agile Methodology

Presidential Excellence & Initiative Award Winner • EDI Subject Matter Expert


Baker & Taylor, Charlotte, NC 2004 - 2019

B&T is a premier global distributor of Book, Music and Movie products to Public Library, Education, Retail, and Internet markets. B&T is a privately held company with annual revenues in excess of $2B.

Manager, Business Systems Analysis 2016 – 2019

Engineered strategic capabilities and large scale solutions with National and Global retailers (, Barnes & Noble, Target, Walmart ) while enhancing internal efficiencies.

●Reduced short payment variances annually by $ 250 K as project leader responsible for introduction of PPV program (Purchase order Price Verification).

●Increased new release audio-video order volume by 8% by engineering an API product catalog delivery solution.

●Eliminated 1200 + yearly AR research man hour’s by leading the design and implementation of a dynamic auto invoice reconciliation process.

●Sustained 20 % decrease, MOM, in notification penalties by authoring an EDI customer cancel notification solution.

●Increased international customer sales volume by 15 % YOY 2018 ~ 2019 with the development, test, and implementation of an automatically updating variable customer pricing schedule predicated on competition pricing.

●Project manager in 1st of its kind proof of concept customer integration that allowed for customer direct fulfillment of digital content, known as eCDF.

●Maintained 99 % fulfillment fill rate with as principal architect of customized customer-facing inventory file process.

Senior Systems Analyst 2010 - 2016

Promote IT process and efficiency improvements as well as training and leading other analyst.

●Avoided substantial early/late delivery penalties by providing project leadership in the discovery, design, testing, promotion, and maintenance of the EDD process.

●Project and integration manager of the Rapid Replenishment program, which realized aggregate annual AP balance reductions of $ 800 K with several primary suppliers (Simon & Schuster, Penguin Random House, and Harper Collins).

●Lead the B&T team to deliver a virtual inventory software solution, resulting in expanded product offerings and a sustained gross margin increase of 9 % since 2015.

Systems Analyst 2004 - 2010

Support and provide analysis of current and new programs for the retail and library markets. Granted Developer tools permissions to author solution for annual $750k Data Distribution Services.

●Administer all customer product data licensing and establish controls for corresponding customer data deliveries and access. Subject matter expert in customer facing product data.

●Saved $ 120 K in dev & maintenance charges over ensuing 15 years by eliminating 3rd party control and establishing alternate in-house creation and maintenance of customized customer facing inventory feeds.

Account Manager 2004 - 2004

Manage National / Key accounts with administrative, technical, and sales support for internal and external stake holders.

●Serve as primary liaison between multiple internal business units (AP, AR, IT, Sales, Merchandising, Management, Operations) as well as the customer.

●Develop strong understanding of new/potential customer business models, technical requirements, and potential with Baker & Taylor.


Mitchell Community College 2003

Statesville, NC

Computer Programming

A.A.S. (Associate in Applied Science)

Mitchell Community College 1999

Statesville, NC

Liberal Arts

A.A. (Associate in Arts)


Certified Agile Scrum Master, 2012 Presidential Excellence & Initiative Award Winner, VBA Programming, DCL Programming, DEC Alpha / Open VMS, XENTIS data extraction, Oracle 10g data extraction, Microsoft Office Suite (Word, Excel, Access, Visio, Project), Consumer Direct Fulfillment, EDI, Global Supply Chain, E-Commerce, Content Management, JDA

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