Project Manager
Resume:
Cynthia Dawson
La Crescent, MN 55947
608-***-**** • *******@********.***
Profile
Background in Business Administration and Information Technology with MBA degree.
Motivated team leader and member across multiple projects and high-level work groups.
Project Management Experience
Ingersoll Rand • Trane, La Crosse, Wisconsin 2018 - Present
Project Manager for HVAC - current
Collaborated with key partners and identified priorities for process improvements.
Partnered with Service Resources and identified strategies that increased customer satisfaction.
Managed monthly equipment shipments and coordinated status with both internal and external customers.
Created a master project tracker that allowed visibility to account managers and project managers.
Managed Process Improvement implementations.
Networked and maintained relationships with a wide variety of internal and external customers.
Compensation/HR Experience
Ingersoll Rand • Trane, La Crosse, Wisconsin 2008 - 2018
Compensation Analyst 2008 - 2018
Researched, recommended, launched, and acted as liaison of an Enterprise Information Management project to integrate an enterprise-wide global compensation system, allowing automation of centralized compensation plan administration.
Reported directly to compensation and benefits leadership on plan design and salary/compensation.
Core member of Automation of Commissions project team for implementation of an automated commission systems for sales compensation that resulted in a reduction of manual accounting processes.
Created and completed annual compensation process field office trainings for: Territory Leaders, District Finance Leaders, Human Resource Business Partners, Sales Managers and America’s Accounting.
Reviewed and implemented process improvements for sales compensation on a monthly basis.
Coordinated field compensation communications to notify of all updates/process changes.
Worked with account managers, sales managers, and district finance leaders to reconcile and understand calculations used in the automated commission systems.
Reviewed sales plan documentations for accuracy and implement processes to align with corporate goals.
Conducted monthly sales compensation meetings to district finance leaders and HR.
Regional Financial Services Analyst 2003 – 2008
Assisted with application review and interviewing.
Reviewed terms for supply contracts and labor-based contracts for financial impact and other risk issues; drafted proposals to counter-offer customer contract.
Responsible for credit, collections, and risk management for over 130 accounts receivable valued at $10 million.
Developed and maintained business relationships with Trane customers and North American sales offices.
Marketed new Financial Services offerings along with existing programs, policies, procedures, and special programs to Trane’s North American sales offices.
Coordinated and led monthly conference calls with controllers and sales staff via teleconference.
Trained new hires
Created PowerPoint presentations and directed quarterly analyst meetings for process overview and updated analysts on new company procedures.
Web page designer for Financial Services.
Education
Masters of Business Administration – Viterbo University
Bachelor of Science Information Technology – Viterbo University
Bachelor of Business Administration – Viterbo University
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