Manager Customer Service
Resume:
JIMMIE SHARLENE S CRUZ
AUSTIN, TX *****
*************@*****.***
Career Objectives
Looking for a growing company. Have over 20 years experience in the Event Rental Service. Looking to join a great company.
Work History
MONARCH EVENT RENTALS LLC, AUSTIN, Texas
SR CONSULTANT Oct 08, 2018 - Mar 18, 2019
Senior consultant process daily inquiries. Follow-up with inquiries and process invoices. Take payments for deposits and collect any balances.
Contact customers for delivery and pickup stauses as per orders. Return daily e-mails and text from customers and managers.
Front desk duty greet customers and new prospects. Esquivel Events, GEORGETOWN, Texas
General Manager Oct 02, 2014 - Oct 05, 2018
General manager process daily orders. Collect payment on confirmed orders. Process daily deliveries and routes. Process orders for customers. Check overbooked orders. Ordered inventory needed to process orders. Process daily linenen orders for customers. Austin Party Tent & Event, AUSTIN, Texas
General Manager Aug 09, 2012 - Aug 11, 2014
General manager, oversee daily orders. Process customer pick ups and returns. Process daily delivery and pick ups. Process daily oders, collect payments.
Job site visits for delivery and set up charges. Meet and greet new customers. Computer Skills
Typing Speed: 72 Words Per Minute
• Accounting Software (Peachtree, Quickbooks, etc)
• Apple or Macintosh Computers
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Graphics or Drawing Software (Photoshop, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Networking or Lan Software (Cisco, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Utility Software (Virus, File Compression, etc)
• Web Design Software (RapidWeaver, etc)
• Word Processing Software (Word, WordPerfect, etc) Driver's License
Class C - Standard Driver's License
References
Wayne Alexander
Friend
Alexander Tent Rentals
**********@*************.***
Mariano Esquivel
Friend
Mse grand
*******@**************.***
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