Neha Reddy

RPA Developer

469-***-****

adaj53@r.postjobfree.com

PROFESSIONAL SUMMERY:

Overall 5 years of IT experience with 3 yearsof experience in Robotics Process Automation RPA ( Automation Anywhere and Pega Open Span) and 2years of experience as .Net Developer

Expert in RPA - Automation development with the tool Automation Anywhere.

Hands on Experience in end to end automation process as per business requirement which involves feasibility study, designing architecture, development, testing and deployment of automation.

Expert in developing applications using Object Oriented programming concepts.

Expert in designing the Business process diagrams and process flow charts with RPA tools.

Identified opportunity to Automate manual tasks using Robotics Process Automation (RPA) technology and established Commercial-wide RPA program to deliver the first software bot in production.

Experience with different tasks with Automation Anywhere like PDF Task, Excel Task, loops, Variable Operations and Meta bots.

Experience in using various types of connectors like Excel, Outlook in automation events and procedures.

Experience in automating applications using web adapter, windows adapter, text adapter and deploying packages in to Openspan management console (OMC), Pega Robot Manager.

Experience in Troubleshooting and Debugging Openspan automations for bug fixes.

Strong and precise understanding of Pega Openspan Studios technological limitations and clear understanding of Windows/Web/Text app integration with interaction framework.

Good experience in testing web services of SOAP and REST.

Knowledge on disaster recovery, cluster environment and bot analytics.

Experience in Robotic Process Automation Tool Automation Anywhere to automate web applications, desktop application, maintaining excel using Object Cloning, Image Recognition, PDF integration, OCR etc.

Have hands-on experience to maintain the several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization.

Expert in solving issues that arises in day to day running of robotic processes and providing timely responses and solutions as required.

Experience with Process SME's to prepare Process Definition Document (PDD) & Solution Design Document (SDD).

Involved in Process Management, Defining, Designing, Development and Testing.

Expert in created database connections to fetch the data and automated the process to arrange data.

Hand-on experience in Robotic Process Automation (RPA) across different platforms and successful implementation in Production environment.

Involved in creating and modifying the class diagrams, sequence diagrams using Star UML, Rational Rose Enterprise Edition, and Microsoft Visio.

Knowledge and good understanding of SQL and PL/SQL and experience working with databases like Oracle, SQL Server, and MySQL.

Experience in Agile, Waterfall Methodologies with clear understanding of Iterative and Evolutionary principles.

Worked on using Excel and CSV commands with Automation Anywhere.

Experienced in using Send Email command to Email reports and errors.

Work Experience:

RPA Developer(Automation Anywhere)

Bank of West San Ramon, CA

Sep 2018 - Present

Description: Bank of West is the eighth-largest commercial bank in the United States when ranked by assets and deposits and is ranked 9th on the list of largest banks in the United States by total assets. Bank of West Financial Corporation is a bank holding company specializing in credit cards, home loans, auto loans, banking and savings products.

Responsibilities:

Extensively involved in Robotic process automation solutions using Automation Anywhere.

Developed and configured automation processes as per the technical design document (TDD) to meet the defined requirements.

Created database connections to fetch the data and automated the process to arrange data withAutomation Anywhere.

Developed bots using Automation Anywhere to automate process which was done using manual interference.

Involved in automate the business requirement using Automation Anywhere by creating tasks using task recorder and task editors.

Worked on using Excel and CSV commands with Automation Anywhere.

Experienced in using Send Email command to Email reports and errors.

Experience in using Delay and Wait commands with Automation Anywhere.

Worked on Activities using Object Cloning and Manage Web Controls.

Performed Image comparison using Image recognition command.

Used log file to handle the errors and Responsible for all support related issues.

Experience in managing robot's workloads using Automation Anywhere Work Queues.

Involved in the designing solutions utilizing RPA (Robotic Process Automation) software, maintain technical responsibility for project delivery as the technical resource on a project.

Created Functional Requirements Documents (FRDs) for a Robotic Process Automation project, based on business process design discussions with business stakeholders.

Involved in all phases of Software Development Life Cycle including design, development and creating test cases.

Generated custom reports of Task Run, Task Timeline, Workflow Run, Workflow Timeline, ROI and Visual Logs reports using Report designer activity.

Worked on advanced Automation Anywhere technology for Web services which has reduced the overall development and maintenance by 50%.

Proactively designed RPA Tasks as per application and business requirements.

Used Controller in Queue management to handle the Exceptions both System and process giving insight of the automated process.

Maintain and configured several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization

Formulated and executed agile processes for enhancing performance.

Experience in staging and deploying the Automation solution into test and live environments.

Performed tool evaluation and feasibility to help in selecting suitable Automation tool for RPA implementation.

Worked with the UI team to design the appropriate icon and display for the screens.

Created reusable automation framework with Meta-Bots and reusable libraries with data externalization for RPA implementation.

Developed and implemented new technical solutions for production applications to interact effectively with users.

Environment: Automation Anywhere 10.5, Web Services, JavaScript, MS SQL Server 2008, Xml, Windows 20007/2010

RPA Developer (Automation Anywhere)

FedEx, Memphis, Tennessee

August2017 – August 2018

Description: FedEx handles over a million packages a day and cares commitment to help make the world a better place. FedEx provides shipment, pickup and deliver the packages from stations and hubs and deliver expanded potential for growth and jobs by helping businesses reach new markets. It provides the services from Ground, Express, Freight, smart posts and package tracking facility. In capacity as a DevOps Engineer worked on automating AWS infrastructure and Software for FEDEX Ground.

Responsibilities:

Worked to define business requirements for designing, testing, and building RPA Process to meet with the project manager, Business Leads and Business analyst requirements.

Worked on different Licenses in Automation Anywhere, like Development Client License, Run Client License, Control Room License.

Experience in creation, development, refinement and maintenance of an ongoing automated management information Reporting of Automation Anywhere processes in MS Access and Excel.

Designed all the processes it the way it is simple to understand when it is referred and helping in reducing the effort to reduce the cycle time, avoid rework, eliminated inspections and quality control steps and prevent errors using Business process mapping technique (BPM).

Created reusable automation framework with Meta-Bots and reusable libraries with data externalization for RPA implementation.

Used the Automation Anywhere Object Recorder to manage and execute Windows controls as a background process and automated routine backups and file management tasks.

Used various actions like Conditions, Loops, User prompts, Error Logging and Commands like Object Cloning, OCR, Key Strokes etc., for coding the automation process.

Designed the auto log worker process to keep track of business, system exceptions also the application logging.

Effectively used string commands, excel commands, PDF operations, Meta bots, Decision rules, loops, variable operations for performing various functions.

Worked on logging into websites, searching websites, submitting web forms, or updating records on a website.

Effectively using Trigger mechanism for running the Bots.

Used SOAP UI in fetching the Data.

Worked on EXCEL and CSV commands.

Worked on WEB Applications.

Worked on PDF integration to extract Data.

Worked on SHAREPOINT files and folders.

Involved in Hosting Business meetings and gathering the requirements.

Debugging the application code and fixing defects found during Integration system testing and user acceptance testing.

Maintaining the minimum turn-around-time.

Experience in staging and deploying the automation solution into test and live environments.

Involved in Code reviews to check for efficiency and coding standards.

Developed the object and workflow for client requirement.

Worked with the UI team to design the appropriate icon and display for the screens.

Configuring new automations and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

Supervising quality initiatives for process improvement and defect reduction, End to end process tracking.

Configuring new automations and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

Broke down processes into reusable objects using Object studio and utilized them to build processes in Process Studio efficiently.

Troubleshoot the application in production environment without scarifying the up-time and Services.

Environment: MS Visual Studio 2013, C#, .Net Framework, CSS3, HTML5, AJAX, WCF, SQL, SSRS, Windows, RPA, .NET, VBA, HTML, XML, CSS, Bootstrap, SQL Server, Visual Studio, UNIX/Windows NT, DB.

Fidelity Investments (Pega Openspan)

Plano,TX

Oct2016 – July 2017

Description: Fidelity Investments operates a brokerage firm, manages a large family of mutual funds, provides fund distribution and investment advice, retirement services, Index funds, wealth management, cryptocurrency, securities execution and clearance, and life insurance.

Responsibilities:

Good hands on knowledge in OpenSpan (Pega) implementation.

Bring necessary fixes and corrections following the testing of the Robotics ( RPA/RDA) solutions.

Developed solutions using to automate gathering customer information from various desktop and web apps.

Effectively identified, debugged and resolved bug issues in OpenSpan Studio using the debugger.

Experience working in an AGILE environment and good exposure to technology and financial services.

Gathered business rules and requirements and converted it to code and automation in OpenSpan Studio and in Visual C# .NET.

Maintain and the several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization.

Design solutions utilizing RPA software, maintain technical responsibility for project delivery.

Automated high volume, repetitive tasks and bridges system and data integration gaps using Openspan robotic process automation.

Gathered business rules and requirements and converted it to code and automation in Openspan and in Visual C# .NET

Developed Assisted Bots(RDA) and Un Assisted Bots(RPA).

Developed solutions using Openspan to automate gathering customer information from various desktop and web apps.

Worked on Web Adapter, Windows Adapter and Text Adapters. Used Emulators to access the Database and terminate the providers.

Worked with Pega PRPC integration with Pega Robotics Studio.

Staging and deploying the automation solution into test and live environments.

Manage job scheduling and execute batch data processing with ease.

Expertise in developing various applications using Visual Studio.NET technologies like C#.Net 4.5, ASP.NET, Web Services, SQL Server technologies.

Extensively worked on debugging application for fixing bugs and Production support.

Worked on OpenSpan Desktop Automation for manual processes, modify user interfaces and add procedural / process guidance to workflows.

Gathered business rules and requirements and converted it to code and automation in OpenSpan Studio and in Visual C#.Net.

Hand on experience in Robotic Process Automation ( RPA) with Open Span 8.0 across different platforms and successful implementation in Production environment.

Jr .Net Developer

Tech Sophy, Inc

July2014 –April 2016

Responsibilities:

Responsible for Analysis, Design and Development.

Involved in the iterative process of developing in Agile and Scrum environment.

Involved in Product Development

Involved in the iterative process of developing in Agile and Scrum environment.

Involved in Product Development.

Designed and Developed C# .NET code for the project.

Developed and consumed web services for communication with internal systems.

Developed new modules in C# base on old source code in VB and migrated from VB.Net to C#.

Validations of forms were performing using Javascript,AJAX and .Net Validation controls.

Created the database and several stored procedures and views were written to access the database.

Created an Administrator’s interface where the Admin could get an access to database data and could access/modify/update data which would be reflected in web forms.

Used data grid to view the data on the front end UI.

Fixed bugs in the application at the business logic level and created Unit Test cases for the same.

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