ETL developer/ Independent writer/ Customer Service Manager/ Volunteer

Resume of Swathi Narasimhan

*

Swathi Narasimhan

Ph.: +1-302-***-**** Email: ******@*****.***

PROFESSIONAL SUMMARY

• Experienced IT Professional with ability to extract, analyze, and document detailed processes and requirements

• Possess 3+ years of IT experience and 1 year of customer service & content writing experience

• In-Depth conceptual and working knowledge in database management (ETL), Informatica

- Business Intelligence, Oracle Pl/Sql Programming, Quality Analysis and Maintenance

• Good experience in working with team members from vendors and internal departments to coordinate activities across multiple applications

• Key player in the team and more proactive in shouldering the responsibilities

• Resourceful, fast learner with a proven ability to adapt to changing environments.

• Recognized for excellence in Customer Service and project deliveries TECHNICAL SKILLS

Programming Languages Oracle Pl/SQL, Unix, C, C++

Tools

Informatica mapping designer,

Informatica Workflow Manager, Toad for

Oracle (10g, 11g), Autosys, Process

Automation (Blue prism), SSIS, T-Sql,

Microsoft Visual Studio2,

Microsoft Office

Database MySQL, MS Access, Teradata, Exadata,

Unix Shell

PROFESSIONAL EXPERIENCE:

Nellai Marts

Columbus, Ohio, USA

Aug 2019 – Till Date

• Interacting with customers to identify products and assist with sales & computation

• Identifying Products Listing, documenting product manufacturing and expiry dates

• Store Management and liaise with superiors and store partners Resume of Swathi Narasimhan

2

Tata Consultancy Services

Chennai, Tamilnadu, India

July 2010 – July 2013

• Requirements Management, analysis and documentation

• Designing end to end solution and interaction with client IT and Business Partners

• Pl/Sql programming to merge customer information with billing information and send automated email reminders

• Pl/Sql programming to Organize Customer Information with policy details and build a system of records

• Retrieve and merge data received in files with respective Oracle tables

• Data Migration from Teradata to Exadata by rewriting COBOL packages into Oracle Procedures and Informatica workflows

• Performance Tuning to improve System Performance and quicker data retrieval

• Query optimization and indexing to reduce DB resource utilization

• AutoSys job coding to automate the execution process

• Basic Java coding, to collaborate data from various sources

• Assessment, Documentation, Maintenance and Technical/Production support

• Hands-on experience developing ASP.Net projects

• Basic knowledge on SAS Analytics

Potboiler - Author

Toronto, Ontario, Canada

2016 – Till date

• Independent short story writer

• Published stories in Potboiler – short story publishing app

• Hard copy of book sold in amazon

Volunteering Experience:

Finch Public School

North York, ON, Canada

Sep 2017 – Oct 2018

• Lunch Co-ordinator

• Students Camp Helper

• Event Organizer

Resume of Swathi Narasimhan

3

EDUCATION

Title of the Degree College/University Year of Passing Bachelor of Information

Technology (B. Tech IT)

Sastra University, Tanjore,

Tamilnadu, India

2010

CERTIFICATIONS

• IZ007-OCA Level 1 Certification (SQL)

• Insurance Concepts Level 1 (L1)

TRAININGS:

• Completed online courses on ETL process

• Pursuing SSIS and T-Sql Courses through Udemy

• Process automation

Contact this candidate