Customer Service Sales

CAREER OBJECTIVE:

EDUCATIONAL QUALIFICATION:

TECHNICAL QUALIFICATION:

JISSMOL JOSEPH

Email: ****************@*****.***

Mobile: +91-703*******

By acquiring knowledge, expertise and a familiarity with the organization's culture, I want to develop my career along with contributing towards realizing organization's vision and become its integral part. YEAR COURSE MARKS INSTITUTION BOARD/UNIVERSITY

2012 X 83% St.Michael’s H.S,

Thathampally

Kerala State

2014 XII 85.6% Kuriakose Elias

School, Mannanam

Kerala State

2014-18 Electrical &

Electronics Engg.

(B.Tech)

6.9 CGPA Carmel College Of

Engineering &

Technology

Kerala University

Obtained Certified Automation Engineer(CAE) from Technocrat Automation Pvt Limited (IAO Accredited), Chennai. With 4 months hands on practical experience in Industrial Automation Tools specializing in PLC, SCADA and VFD.

Obtained PHP course certification from Soften Technologies, Kadavanthara, Ernakulam.

Programming languages and tools like C, C++, HTML, JQUERY, JAVASCRIPT, CSS and PHP.

Framework known : Code Igniter, Laravel.

Main Project

Project Title: Power system back-up protection in smart grid using synchronized device.

Technologies suchlike smart grids has introduced a new standard for control, protection and monitoring system to improve safety of grids, decrease the unwanted blackouts etc. In this project we have used a new technique for protection of wide area using synchronized PMU. ACADEMIC PROJECT:

COMPUTER SKILLS / KNOWLEDGE:

• High voltage industry

• NTPC

• FACT

Ms Office, Ms Excel, Ms Powerpoint, Programming in C, C++, PHP 1) SERVICE COORDINATOR

AQUANEETA WATER PURIFIER SOLUTIONS

SEPTEMBER 2018 - DECEMBER 2018

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.

Provide outstanding customer service.

Helping customers understand the product and answering questions about their reservations.

Handle and resolve customer complaints via email or phone in timely and accurate manner. 2) CUSTOMER RELATIONS EXECUTIVE

EUROPE STUDY CENTER

FEBRUARY 2019- APRIL 2019

(DONE AS PART-TIME JOB WHILE STUDYING PHP)

Help students I choosing where to study abroad and which programs will best suit their academic goals.

Recruit students to abroad countries and coordinate the travelling process. Father’s Name : JOSEPH SEBASTIAN

Date of Birth : 24/09/1996

Gender : FEMALE

Passport Number & Validity : S8572714, 26/09/2028

Language Known : English, Hindi, Marathi, Malayalam Hobbies : Dancing, Reading Novel

Address : Kuttiyidayil (H), Koyipally Jn, Thathampally P.O, Alappuzha

INTERNSHIP:

WORK EXPERIENCE :

PERSONAL PROFILE :

I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief. JISSMOL JOSEPH

DECLARATION :

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