OBJECTIVE
Dedicated product owner with the natural talent to see the big picture as well as be attentive to details, all for ensuring business value sustainability of each product created or enhanced under his leadership of a multi-billion dollar line of business. Outstanding drive, communication skills and energy that garners the respect of team members to follow his lead of imagining different user scenarios and openly sharing ideas for the goal of producing an exceptional end-product for the user. Forward-thinking and passionate about building sites and apps that provide a seamless process to formerly cumbersome tasks that saves time and brings ease to individuals.
SKILLS
Business: Entrepreneurial • Relationship-Building • Oral and Written Communication • Team Management
Brand Development • Project Management • User Validation
Technical: Agile and Scrum • Design Sprints • Microsoft Office Suite
CERTIFICATION
CERTIFIED SCRUM PRODUCT OWNER
Scrum Alliance July 2019-July 2021
EXPERIENCE
PRODUCT OWNER BUSINESS SYSTEM ANALYST 1/2018 - CURRENT
JPMorgan Chase Dallas, Texas
Collaborate successfully with various stakeholders such as product managers and owners, designers, content editors and developers to improve the way consumers move money via Chase Mobile App, which recently resulted in a 12.3% increase in active mobile users.
Have discussions with Product Management to obtain subject matter expertise in the project’s domain
Assist scrum development and enterprise architecture teams in developing solution delivery best practices
Facilitate planning meetings for the team and effectively distribute measured pieces of work
Create user stories and work with User Interface/User Experience (UI/UX) designers for implementing product features
Act as a proxy for users during development, and answer implementation questions from developers
Engage simultaneously with 4 project teams and offer guidance to continuously improve product ownership and other agile processes
Hold daily scrum and backlog grooming
Conduct product demos with different stakeholders and users to gather feedback for product improvement
BUSINESS SYSTEMS ANALYST 2/2017 – 1/2018
JPMorgan Chase New York, New York
Led the successful analysis of new and existing product applications critical to the growth and retention of business consumers for the bank: ACH Collections, ACH Payments, and QuickPay.
Facilitated discussions with product owners to gain a comprehensive understanding of the business vision and the value of these web-based applications
Conducted full analysis of requirements and created documentation in concise & well-researched manner on the product feature ideas which was an essential resource for the team
Assumed the role of subject matter expert of the proposed applications and shared knowledge with all stakeholders: product managers, designers, developers and quality assurance specialists, to ensure a seamless development experience
Actively participated in iterative meetings with product managers, developers and testers to ensure all project requirements for each application were met
EDUCATION
Bachelor of Science: Business Administration - Ohio State University 12/2016
Specialization: Management Information Systems