OBJECTIVE

Dedicated product owner with the natural talent to see the big picture as well as be attentive to details, all for ensuring business value sustainability of each product created or enhanced under his leadership of a multi-billion dollar line of business. Outstanding drive, communication skills and energy that garners the respect of team members to follow his lead of imagining different user scenarios and openly sharing ideas for the goal of producing an exceptional end-product for the user. Forward-thinking and passionate about building sites and apps that provide a seamless process to formerly cumbersome tasks that saves time and brings ease to individuals.

SKILLS

Business: Entrepreneurial • Relationship-Building • Oral and Written Communication • Team Management

Brand Development • Project Management • User Validation

Technical: Agile and Scrum • Design Sprints • Microsoft Office Suite

CERTIFICATION

CERTIFIED SCRUM PRODUCT OWNER

Scrum Alliance July 2019-July 2021

EXPERIENCE

PRODUCT OWNER BUSINESS SYSTEM ANALYST 1/2018 - CURRENT

JPMorgan Chase Dallas, Texas

Collaborate successfully with various stakeholders such as product managers and owners, designers, content editors and developers to improve the way consumers move money via Chase Mobile App, which recently resulted in a 12.3% increase in active mobile users.

Have discussions with Product Management to obtain subject matter expertise in the project’s domain

Assist scrum development and enterprise architecture teams in developing solution delivery best practices

Facilitate planning meetings for the team and effectively distribute measured pieces of work

Create user stories and work with User Interface/User Experience (UI/UX) designers for implementing product features

Act as a proxy for users during development, and answer implementation questions from developers

Engage simultaneously with 4 project teams and offer guidance to continuously improve product ownership and other agile processes

Hold daily scrum and backlog grooming

Conduct product demos with different stakeholders and users to gather feedback for product improvement

BUSINESS SYSTEMS ANALYST 2/2017 – 1/2018

JPMorgan Chase New York, New York

Led the successful analysis of new and existing product applications critical to the growth and retention of business consumers for the bank: ACH Collections, ACH Payments, and QuickPay.

Facilitated discussions with product owners to gain a comprehensive understanding of the business vision and the value of these web-based applications

Conducted full analysis of requirements and created documentation in concise & well-researched manner on the product feature ideas which was an essential resource for the team

Assumed the role of subject matter expert of the proposed applications and shared knowledge with all stakeholders: product managers, designers, developers and quality assurance specialists, to ensure a seamless development experience

Actively participated in iterative meetings with product managers, developers and testers to ensure all project requirements for each application were met

EDUCATION

Bachelor of Science: Business Administration - Ohio State University 12/2016

Specialization: Management Information Systems