Customer Service Sales
Resume:
JESSE
GUERRA III
San Marcos, TX 78666
*************@*****.***
SKILLS SUMMARY
DRAWING, TEACHING, MATHEMATICS, INVESTIGATIONS, COMMUNITY RELATIONS, COMMUNICATIONS, COUNSELING, RECORDS MANAGEMENT, RECORD KEEPING, REPORT WRITING, DATA ENTRY, GRAPHIC DESIGN, CUSTOMER SERVICE, MANAGEMENT, TRAINING, HIRING, INVENTORY, WINDOWS, TYPING, PUBLIC SPEAKING, LEGAL RESEARCH, HAZMAT, EMPLOYEE SUPERVISION, CASH HANDLING, CONFLICT RESOLUTION, DOCUMENTATION, FILING, ILLUSTRATOR, LEADERSHIP DEVELOPMENT, NEGOTIATION, PHOTOSHOP, PHOTOGRAPHY, PATIENT CARE, PERFORMANCE MANAGEMENT, RESEARCH, SALES, SHIPPING/RECEIVING TRAINING, WORD EDUCATION
TEXAS A&M - SAN ANTONIO, TX 2009-10 - 2010-09
TEXAS STATE, SAN MARCOS
MAJOR: CRIMINAL JUSTICE
MINOR: PSYCHOLOGY
AUSTIN COMMUNITY COLLEGE DISTRICT
MAJOR: CRIMINAL JUSTICE
MINOR: PSYCHOLOGY
EXPERIENCE
WAREHOUSE ASSOCIATE
AMAZON
06/2019 TO PRESENT
BASIC JOB DESCRIPTION:
1. ARRIVE EARLY TO GET WORK ASSIGNMENTS, ATTEND MORNING MEETING 2. BE ABLE TO PERFORM ANY OF THE TASKS ASSIGNED ON ANY GIVEN DAY. WORK ASSIGNMENTS VARY DEPENDING ON NEED.
3. WORK IN AND WITH CHANGING TEAM OF ASSOCIATES IN ORDER TO COMPLETE TASKS.
DATA COLLECTION/ENTRY
APARTMENT MANAGEMENT DATA
12/2018 TO PRESENT
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1. DUTIES INCLUDE CONTACTING OF MULTIPLE BUSINESSES,, APARTMENT COMPLEXES AND OBTAINING DATA SUCH AS OCCUPANCY, PRICING, DIMENSIONS, OWNERSHIP OF PROPERTIES AND MANAGEMENT COMPANIES. 2. DATA COLLECTED IS INPUT INTO REPORT FORMAT AND FORWARDED FOR REVIEW AND APPROVAL.
LEAD PAWNBROKER
EZ CORPS/EZ PAWN
12/2017 to 12/2018
BASIC JOB DESCRIPTION:
1. MANAGERIAL DUTIES TO INCLUDE OPENING AND CLOSING OF THE STORE, FILING OF REPORTS, STAFFING, HANDLING OF CASH TRANSACTIONS. 2. CUSTOMER SERVICE TO INCLUDE ASSISTING CUSTOMERS WITH LOANS, PAYMENTS AND SALES.
3. MONITOR CAMERAS FOR LOSS PREVENTION, SHRINK, AND TO ASSIST WITH LAW ENFORCEMENT INVESTIGATIONS.
4. CONTACT AND COORDINATE WITH CORPORATE DIRECTLY FOR STORE UPDATES., PLAN O GRAMS AND RESTRUCTURING OF INTERIOR OF STORE. 5. HANDLE IRATE CUSTOMERS AND ASSIST IN DIFFUSING ISSUES FOR RESOLUTION ACCEPTABLE TO ALL PARTIES.
SECURITY GUARD
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WALDEN SECURITY 08/2017 to 11/2017
BASIC JOB DESCRIPTION:
1. ARMED PATROL OF ASSIGNED AREAS ON FOOT AND IN VEHICLE. 2. MONITOR AND CONTROL ACCESS TO BUILDING AND SECURED AREAS BY ENSURING DOORS AND ACCESS WAYS ARE CLOSED, INDIVIDUAL ACCESS CARDS AND CARD READERS ARE FUNCTIONING PROPERLY. STOP INDIVIDUALS WHO ENTER OR ATTEMPT ENTRY WITHOUT PROPER IDENTIFICATION.
3. DOCUMENT DAILY ACTIVITIES AND INCIDENTS OF INTEREST. BRIEF THE INCOMING SHIFTS OF ANY POSSIBLE NEED FOR CONCERN OR PARTICULAR AREAS OF FOCUS. 4. COMMUNICATE WITH SUPERVISORS, EMPLOYEES AND MANAGEMENT TO IMPROVE THE SAFETY OF ALL EMPLOYEES AND GUESTS.
5. WORK WITH LOCAL, FEDERAL LAW ENFORCEMENT. ASSIST FIRST RESPONDERS IN CASE OF MEDICAL EMERGENCY OR FIRE. EVACUATE BUILDING AND SECURE THE INCIDENT UNTIL RELIEVED.
RETIRED 03/2017 to 08/2017
WAS NOT SEEKING EMPLOYMENT AT THIS TIME. PRIMARILY FOCUSED ON TRAVEL WITH MY FAMILY.
Inventory Clerk
LKW CORPORATION/KEYSTONE AUTOMOTIVE INDUSTRIES LKQ Corporation/Keystone 4
01-2017 to 03-2017
BASIC JOB DESCRIPTION:
1.CREATE REPORTS BASED ON INVENTORY OF VEHICLES ON SITE. 2. MAINTAIN REPORTS AND ENSURE VALIDITY OF DATA ENTERED FOR SALES REPRESENTATIVES AND FOR PLACEMENT INTO THE WAREHOUSE. POLICE OFFICER
CITY OF SAN MARCOS
2001-06 - 2016-12
BASIC JOB DESCRIPTION:
1. PATROL ASSIGNED AREA TO ENFORCE LAWS AND ORDINANCES, REGULATE TRAFFIC, CONTROL CROWDS, PREVENT CRIME, AND ARREST VIOLATORS. 2. PROVIDE FOR PUBLIC SAFETY BY MAINTAINING ORDER, RESPONDING TO EMERGENCIES, PROTECTING PEOPLE AND PROPERTY ENFORCING MOTOR VEHICLE AND CRIMINAL LAWS, AND PROMOTING GOOD COMMUNITY RELATIONS. 3. DIRECT TRAFFIC FLOW AND REROUTE TRAFFIC IN CASE OF EMERGENCIES. INFORM CITIZENS OF COMMUNITY SERVICES AND RECOMMEND OPTIONS TO FACILITATE LONGER TERM PROBLEM RESOLUTION.
4. PROVIDE ROAD INFORMATION TO ASSIST MOTORISTS.
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5. PROCESS PRISONERS AND PREPARE AND MAINTAIN RECORDS OF PRISONER BOOKINGS AND PRISONER STATUS DURING BOOKING AND PRE-TRIAL PROCESS. 6. INSPECT PUBLIC ESTABLISHMENTS TO ENSURE COMPLIANCE WITH RULES AND REGULATIONS.
DEPUTY SHERIFF
HAYS COUNTY - 1994-02 - 2001-06
BASIC JOB DESCRIPTION:
1.PATROL ASSIGNED AREA TO ENFORCE LAWS AND ORDINANCES, REGULATE TRAFFIC, CONTROL CROWDS, PREVENT CRIME, AND ARREST VIOLATORS. 2. PROVIDE FOR PUBLIC SAFETY BY MAINTAINING ORDER, RESPONDING TO EMERGENCIES, PROTECTING PEOPLE AND PROPERTY, ENFORCING MOTOR VEHICLE AND CRIMINAL LAWS, AND PROMOTING GOOD COMMUNITY RELATIONS. 3. DIRECT TRAFFIC FLOW AND REROUTE TRAFFIC IN CASE OF EMERGENCIES. INFORM CITIZENS OF COMMUNITY SERVICES AND RECOMMEND OPTIONS TO FACILITATE LONGER-TERM PROBLEM RESOLUTION.
4. PROVIDE ROAD INFORMATION TO ASSIST MOTORISTS.
5. PROCESS PRISONERS, AND PREPARE AND MAINTAIN RECORDS OF PRISONER BOOKINGS AND PRISONER STATUS DURING BOOKING AND PRE-TRIAL PROCESS. INSPECT PUBLIC ESTABLISHMENTS TO ENSURE COMPLIANCE WITH RULES AND REGULATIONS.
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GUARD
WACKENHUT CORRECTIONS
1992-03 - 1994-02
SALES ASSOCIATE
AUTOZONE
1990-05 - 1992-03
CERTIFICATIONS/SPECIAL SKILLS
1. MASTER PEACE OFFICER
2. INTERMEDIATE PEACE OFFICER
3. TCOLE INSTRUCTOR
4. FIELD TRAINING OFFICER
5. BONDING OFFICER
6. INTERMEDIATE JAILERS LICENSE
7. FIRST LINE SUPERVISOR TRAINING
8. GUARD
9. LICENSED INSURANCE AGENT
10.LICENSED PAWNBROKER
AWARDS AND ACCOMPLISHMENTS
DISTINGUISHED SERVICE AWARD
2016-05
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DISTINGUISHED SERVICE AWARD
2015-05
LIFE SAVING AWARD
2013-05
DEPUTY OF THE YEAR NOMINEE
1998-12
INTERESTS
FAMILY, SPENDING TIME WITH MY CHILDREN.
MARTIAL ARTS, DEFENSIVE TACTICS
TEACHING AND TRAINING
CODING, VIDEO GAMES
COMPUTER REPAIR
READING
REAL ESTATE
WORKING OUT. HEALTH AND FITNESS.
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FISHING
REPAIRING, RESTORING AND CUSTOMIZING VEHICLES.
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