Phone: +91-759*******; E-Mail: email@example.com
Being fresher I would like get into the Customer support professional to establish my career on IT Infrastructure services
My short-term goal to equip myself in Technical & Communication skill on End user /Desktop Services and my long term service to achieve Cloud Support Architect.
Windows 8 & 10 Desktop Installation
Anti-virus & Patch Installation
Active Directory & User Access Management
Network Printer Installation
Hardware & Software Troubleshooting / Installation & Maintenance.
MCITP Training & Certification Preparation
Desktop Management skill course
ITIL Foundation Basics
Technical Skills learned
Troubleshooting PCs, laptops Printers, VPN issues, and supporting the Microsoft server operating systems WIN2000/2003/2008 R2, and Microsoft applications like MS Outlook, I.E, MS-Office
MS office and TCP/IP support. & Troubleshoot Internet connectivity issues
Hardware Repairs and system builds and assembling and replacing hardware components on Dell/HP desktop PCs and laptops in license agreement Procedures
Remote support using PC anywhere,remote Desktop tools like Team viewer
Installation of Antivirus on server or client side creating user profiles in outlook, Assigning user rights permissions, Mail box space Allocation
Imaging PC’s and laptops using Symantec Ghost Cast
Patching of cables, crimping and rack mounting the servers
Sharing & Connecting Folders, Mapping Drives, granting the right access to the right User groups.
Support to users on hardware/Software/Network problems
Bachelor of Science in Computer Science, Bharathiar University 2017
Higher Secondary School, Ooty (2015)
SSLC, Ooty (2013)
Willing to learn more on technical articles.
Optimistic & Positive Attitude
Language Known – English, Tamil and Kannada
Date of Birth : 16-07-1998
Address : C/O Gopinathan, 3B2 Thungabathra Str, Bharath Nagar 1st Main Road, Madipakkam
Chennai – 600 091.