Customer Service Office
Resume:
LACEY
ROBINSON
**** ***** ***** ****, ********, SC 29501
********@*****.***/
***********@********.***
LinkedIn Profile
Twitter/Blog/Portfolio
OBJECTIVE
Currently seeking a position that will utilize and contribute to my knowledge of a detail-oriented phlebotomist, skilled in customer service and interpersonal skills, seeking to deliver high-quality patient care for peak health. Have worked as a phlebotomist at the following: Immunotek Bio Center, Porter Hospital, LabCorp, and CSL Plasma. Total of over 200+ blood draws to date.
EDUCATION
Bachelor of Science Winthrop University
AUGUST 2012 – DECEMBER 2016
Leap student, athletic training club participant, Life scholarship recipient. Maintained a part time job throughout college while being dedicated to a full course load and clinicals every day while maintaining a 3.0 GPA. Clinical settings ranged from the athletic training room to the office of a local med clinic.
Nursing FDTC
AUGUST 2019 – CURRENT
Maintaining a current 3.0 major GPA with a full scholarship.
EXPERIENCE
Phlebotomist Immunotek Bio Center
MAY 2019 – SEPTEMBER 2019
Team/Group Lead set up autophoretic machine, venipuncture, and obtained plasma from clients of all age rages. Collected samples, labeled samples from patients, stocked, managed potential donor reactions.
Receptionist South Denver Surgery Center
JANUARY 2019 – APRIL 2019
Responsible for taking calls, working with physicians’ offices to manage, labs, files and patient forms. Prepared paperwork for each patient correctly checked them in for their procedures. Responsible for contacting insurance companies to verify claims and correct patient information. Maintained an organized work area while scheduling patients and handling multiple cases at one time to assist each patient.
Patient Service Tech LabCorp – Porter Hospital/ Rose Medical Center (Temp Agency)
MARCH 2018 – SEPTEMBER 2018
Venipuncture, and obtained samples from clients of all ages. Collected fecal matter, sputum samples, urine samples, labeled samples from patients. Processed samples for shipping and pick-up, called for expedited specimen pick up, stocked and ordered supplies for the month. Maintained patient files and physician lab orders while working with new patients. Used EPIC software, ACCU Draw, Microsoft office.
Phlebotomist CSL PLASMA
MAY 2017 – MARCH 2018
Section lead, set up autophoretic machine, venipuncture, and obtained plasma from clients of all demographics. Collected plasma, labeled samples from donors, stocked, managed potential donor reactions.
PROFESSIONAL ASSETS
Accurate, caring, compassionate, gentle, quick.
Goal Oriented/ Team player
Quick learner
Hard worker/ up-beat
Dependable/responsible
SOFTWARE OPPERATING SYSTEMS
Microsoft office, Word, ACCU Draw, EPIC, NextGen DMS
REFFERENCES AVAILABLE UPON REQUEST
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