David Paul Cappa, B.A., B.S., J.D.

Pittsburgh, PA 15232

412-***-****

adah20@r.postjobfree.com

LINKEDIN: http://www.linkedin.com/in/davidpaulcappajd

SUMMARY

Well-educated Professional IT Consultant seeking a full-time IT position with a company/organization/enterprise that promotes personal growth and learning opportunities within a team-oriented atmosphere. Successfully upgraded/migrated hundreds of clients to Windows 10. Quickly learned hundreds of software titles, including specialized and proprietary software, while troubleshooting all aspects of executive client/user experience during upgrade and refresh. Worked closely with software vendors to quickly solve OS conflicts while managing diplomacy with executive users. Successfully imaged hundreds of PCs using proprietary software during long-term contracts for refresh and new technology deployment.

TECHNICAL SKILLS

WINDOWS XP, 7, 8, 8.1, 10 / OS X / LINUX / VMWARE / iOS / ANDROID

TELECOMMUNICATIONS (NETWORK DESIGN & ADMINISTRATION)

SQL, PHP, PYTHON, JAVA, JAVASCRIPT, HTML5, CSS, JQUERY

(IT) PROJECT MANAGEMENT (AGILE & WATERFALL)

SYSTEMS ANALYSIS (REQUIREMENTS / DESIGNS / PROPOSALS)

DATABASE DESIGN & MANAGEMENT (SQL / LOGIC / RELATIONAL)

SYSTEM / USER DESIGN (USER PSYCHOLOGY / INTERFACE DESIGN)

SOFTWARE-AS-A-SERVICE (SaaS) / CLOUD TECHNOLGIES

MS-OFFICE & G-SUITE PROFICIENCY

PROFESSIONAL EXPERIENCE

Abator Information Services, Inc. (Pgh.) IT Business Development Analyst (10/18-11/18)

(Contract Position)

Worked with VP/CFO and CEO to Create Departmental/Group Objectives

Responded to Client Requests for Government Proposals/Quotes

Chevron Corporation (Pgh.) Windows 10 Agile Deployment Specialist (10/17-4/18)

(Contract Position/Extended Twice)

“White Glove” Executive Windows 10 Laptop Deployment (350+ Users)

Successfully Imaged Hundreds of PCs Using Proprietary Software

System / Software Configuration Adjustments, Networking, Diagnostics

Personal/Deskside Troubleshooting across All Departments Business-Wide

Utilized SCCM to Install Critical Software and Updates

Enabled Bitlocker Encryption to Secure Data

Managed Group / User Access through Active Directory

Utilized Remote Desktop to Assist Field Clients

Ensured VPN Functionality for Field Clients

Collaborated with Software Vendors to Solve OS Conflicts

Learned over 150 Software Titles including SaaS and Proprietary Titles

IT Hardware/Software Asset Tracking and Management

Vitro (Formerly PPG) (Pgh.) IT Consultant/Data Migration Specialist (9/17)

(Contract Position)

Migrated Users, Data, and Domains for Windows XP, 7, 8, 8.1, 10 & Mobile OS

Performed System Configuration Adjustments

Checked Network Connectivity, Performed Diagnostics & Troubleshooting

Consulted and Collaborated with Executive Users to Ensure Full Functionality

Allegheny Health Network (Pgh.) IT Consultant/Deployment Specialist (7/17-8/17)

(Contract Position)

Ensured HIPAA Compliance

Assisted AHN to Adopt Epic Healthcare Systems

University of Pittsburgh School of Information Science B.S.I.S Student (1/13-12/16)

UPMC (University of Pittsburgh Medical Center) Contracts Analyst (11/11-2/12)

(Contract Position)

Contract Analysis for Confidential Administrative Purposes

Orrick, Herrington & Sutcliffe LLP (Wheeling) E-Discovery/Cyber Law Specialist (3/10-2/11)

(Contract Position)

Advanced Use of Concordance and Relativity E-Discovery Software Platforms

Enabled Settlements for Fortune 50 Companies

EDUCATION

B.S., INFORMATION SCIENCE University of Pittsburgh School of Information Science

(School of Computing and Information)

DEAN’S LIST / 3.22 GPA (Dept.)

WINDOWS XP, 7, 8, 8.1, 10 / OS X / LINUX / VMWARE / iOS / ANDROID

TELECOMMUNICATIONS (NETWORK DESIGN & ADMINISTRATION)

SQL, PHP, PYTHON, JAVA, JAVASCRIPT, HTML5, CSS, JQUERY

IT BUSINESS ANALYST CONCENTRATION:

(IT) PROJECT MANAGEMENT (AGILE & WATERFALL)

SYSTEMS ANALYSIS (REQUIREMENTS / DESIGNS / PROPOSALS)

DATABASE DESIGN & MANAGEMENT (SQL / LOGIC / RELATIONAL)

SYSTEM / USER DESIGN (USER PSYCHOLOGY / INTERFACE DESIGN)

SOFTWARE-AS-A-SERVICE (SaaS) / CLOUD TECHNOLGIES

B.A., POLITICAL SCIENCE University of Pittsburgh

J.D., INTERNATIONAL BUSINESS LAW University of Pittsburgh School of Law

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