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Customer Service Store Manager

Lucknow, Uttar Pradesh, India
September 28, 2019

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Arbind kumar Singh

AT+PO- C.C.L SAUNDA,Ramgarh,


Phone: +91-700*******

E-mail: :


A responsible and challenging position in an organization that would enable me to increase my acquired knowledge, bring to forefront my skills and opportunities for growth of my employer.


1.Asst. Store Manager (23 Aug 2019 to Till to Date)

V2 Retail Ltd (Banka Bihar)

2.Floor Manager (10 May 2017 to 20 Aug 2019)

V2 Retail Ltd (Chhapra Bihar)

Role & Responsibilities:

- Store operation related to the floor.

- Handling team and his grievance.

- Merchandise Display inside store.

- Store floor Visual merchandising and ambiance.

- Inventory handling.

- Floor hygiene.

- Revenue generation.

- Stock replenishment.

- Controlling the Variable cost.

- Customer Service

3. Senior Associate (Aug 2015 –Sep 2016)

Reliance Trends(Ramgarh)

Roles & responsibilities:

-Set & Achieve the sales objective

-Develop, Communicate & Monitor sales plan to achieve the targets

-Ensure Floor is set as per Planogram

-Ensure manpower availability at all times

-Ensure merchandise is stacked properly for customers at all times

-Communicate, maintain, replenish the Visual Merchandise plan

-Inventory Management - Track top 5 styles in every sub department

-Provide feedback to merchandiser

-Ensure prompt customer service

-Team Management

-Identify training and Development Needs of Subordinates

-Competition Survey

-Shrinkage Control

4.Marketing Executive ( Feb 2012–July 2015)

Active Electronics(Jamshedpur)


BA (2008)

English(Hons.) VBU,Hazaribagh


Leadership skills

People Management skills

Business orientation

Strong Analytical skills,Excellent communication skills.

Personal details-

Name : Arbind Kumar Singh

Father s Name : Late Manju Singh

Address : At+P.O- C.C.L Saunda,

Ramgarh, Jharkhand

Date of Birth : 10-May. 1988

Sex : Male

Marital status : Single

Languages Known : English, Hindi

Nationality : Indian

Place: Ramgarh


(Arbind Kumar Singh)

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