Customer Service / Warehouse Associate
I’m an expert in customer relations. My extensive background in customer service has seasoned me to be a very organized individual all while multi-tasking and prioritizing the workload. As a people person I work well with others as well as alone. I understand the importance of procedures and equipment. That in which I do not know I am eager to learn.
San Clemente High School
Class of 1991
Diploma of General Education
Nevada Career Institute
Class of 2011
Certificate in Surgical Technologies
Sykes International / Customer Service Agent
03/2019 – 07/2019
Provided customer service and technical support for Xbox consumers. Answered incoming calls for customer retention and billing inquiries.
Amazon / Warehouse Associate
08/2018 – 01/2019
Pick and pack customer orders in a precise and timely manner. Receive and distribute merchandise for warehouse.
Empereon Constar / CSR Collection Agent
09/2017 – 03/2018
Customer service and collections on behalf of the Paypal Corporation in both an inbound and outbound call center setting.