Mary Oppong Afriyie

Cell: 404-***-**** Email: adaghf@r.postjobfree.com

Creative and client-focused information Technology Professional with 3 years of industry experience in implementing Cisco technology, configuration, managing and support of LAN/WAN network solutions. Capabilities include good knowledge base and familiar with the latest cutting-edge technologies, in-depth knowledge of TCP/IP analysis & problem resolution skills. Hands-on experience on Cisco Routers, Cisco Switches.

TECHNICAL SKILLS

·Configuration, Installation and Troubleshooting of Cisco ISR 1900, 2900, 3900, 4321 series routers

·Proficiency in installing and troubleshooting Cisco Catalyst 2960, 3750, 3850, 4500 series switches

·Configuration and troubleshooting of Layer 2 technologies Vlans, Spanning-Tree, RSTP, PagP, LACP

·Configuring, Designing and troubleshooting Cisco Meraki MR33, MX64, MX65, MS220, MS225

·Network Address Translation(NAT), Access Control List (ACL), Vlan Trunking Protocols(VTP), SVIs, LLDP, CDP

·In-depth understanding of TCP/IP protocols, Subnetting and Other technologies: DHCP, DNS, TFTP, FTP

·Configuration and troubleshoot of Layer 3 technologies RIP, RIPv2, EIGRP, OSPF

EXPERIENCE

Bridge Institute LLC Lilburn, Ga

Network Support Engineer May 2018 – Present

·Monitoring and documenting of client networks using Solarwinds and Servicenow

·Upgrading Cisco IOS for ISR routers and Catalyst Switches

·Implementing changes during change windows Cisco routers and switches

·Replacing defective devices with newly configured ones

·Troubleshooting and testing of Meraki devices

·Attending daily update and debriefing meetings to share ideas and suggestions

Buckle Technologies Dunwoody, Ga

Network Analyst Feb 2017 – April 2018

·Designing and setting up network system

·Troubleshooting network connectivity issues

·Configuring and troubleshooting Layer 2 technologies; Spanning-Tree, RSTP, VLAN etc.

·Configuring and troubleshooting Layer 3 technologies; RIP, RIPv2, EIGRP, OSPF

·Monitoring network performance to ensure optimum network operation

·Tracking and documenting all issues and their resolutions and updating ticketing system

EDUCATION AND CERTIFICATION

Cisco Certified Network Associate – CCNA Sept 2017 - Sept 2020

Eden Network – CCNA Discovery Training August 2016 - June 2017

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