Professional Experience Continued on Pg * Page * of 2
Clarence Williams III
513-***-**** / *********.****************@*****.*** Veteran Legal Technology and Operations Manager/Accomplished Litigation Support Professional P R O F E S S I O N A L P R O F I L E
I am a performance-driven professional with an extraordinary blend of leadership and business knowledge. My qualifications are derived from 20+ years of working in the trenches with trial teams, including 12+ years in management roles. Thus, I have obtained a solid understanding of problem solving, software integration and client services within the eDiscovery, operation technology and litigation support industry. I am committed to excellence, and eager to increase profits. S P E C I A L I Z E D S K I L L S
Litigation Support Management and Executive Roles Project and Process Management
Workflow Improvement Litigation Software/Employer Training Electronic Data Discovery
Training and Development Hardware and Software Configuration Sales and Marketing
Trial Preparation Consultation Documentation and Quality Control Interpersonal Communication P R O F E S S I O N A L E X P E R I E N C E
PROJECT MANAGER
Epiq, May 2018 – June 2019
Served as the primary liaison with key client representatives with the goal of owning the service delivery relationship; Instilled confidence with the client and served as a primary public face of Epiq’s service delivery offering. Effectively executed project forecasts, project management plans and work schedules implemented by the core business team. Ensured client and project requirements were met or exceeded with the highest quality and accuracy by verifying output and communicating routinely with both the client and internal partners. Provided training and mentoring to new hires and current employees to ensure consistent delivery of industry standards and best practices.
Managed multiple simultaneous projects with competing needs and milestones and effectively prioritized using risk management and legal defensibility frameworks
Consulted on database design and management, data processing activities and legal document review requirements.
Demonstrated and provided guidance and support in each of the following areas: effective control of all aspects of a project from initial planning through final production; development of project plans; balancing overall client requirements; development of relationships; and reviewing financial and billing information in a timely manner to ensure deadlines are consistently met
Leveraged advanced database administration, data conversion and big data expertise to provide complex solutions to big data questions and challenges, ensuring confidentiality, integrity and availability of data and records throughout project workflow, resulting in quick wins and paths forward in otherwise high-risk, untested data management workflows LITIGATION SUPPORT SPECIALIST + (PROMOTED 2013) LITIGATION SUPPORT TECHNOLOGY MANAGER Keating, Muething and Klekamp PLL, 2008 - 2017
Managed the firm’s litigation support technology with a focus on EDD processing, litigation document management systems and operations. Operational development, data conversion, project workflow management, building and monitoring third party vendor relationships. Delivery of electronic document production deliverables during the discovery phase of litigation. VICE PRESIDENT OF OPERATIONS/PROJECT MANAGER
Triangle Data Solutions, 2006 - 2008
Consulted with legal professionals regarding appropriate selection and use of technology for database management, imaging and electronic discovery. Developed annual operating and marketing budgets. Managed several large EDD cases from collection to production. Functioned in full VP capacity to maintain 24/7 high profile operational demands. Page 2 of 2
P R O F E S S I O N A L E X P E R I E N C E C o n t i n u e d : DIRECTOR OF IMAGING SERVICES DIVISION, COPYPLEX MANAGEMENT TEAM CopyPlex/ImagePlex, 2000 - 2006
Performed all in-house EDD processing using IPRO eScan-IT. Provided IPRO training to attorneys, paralegals, IT professionals and vendors. Developed and documented internal workflow and QC protocols for all phases inside the department. Delivered custom project plan strategies to internal/external clients, assuming direct responsibility for department or project profit/loss revenue. Analyzed, upgraded and tested new versions of all litigation imaging software. Configured expert methods to execute blowback production printing of eDiscovery projects.
MANAGER of IMAGING
Spectrum/Lason, 1994 - 2000
Met workflow challenges on large scale projects and performed coding/document imaging associated with fast-paced deadlines involving multiple subcontractors, staff and vendors. Produced project status reports, managed team and resolved daily multi- project initiatives ranging from equipment selection, space layout, and resource needs. Managed several onsite projects totaling over 10M pages utilizing IPRO build.
LEAD COORDINATOR of DOCUMENT PREPARATION
DocuQuest Technologies, 1993 - 1994
Trained and managed a 20-person staff whose responsibility was the preparation, verification, and reassembly of documents for Silicone Gel Breast Implant Litigation. Processed and maintained several million documents into a related multi-field master database for a class action lawsuit. Performed daily client searches and output of related search results. DOCUMENT CODER
Legal Plus, 1992 - 1993
Reviewed and coded legal documents for various nationwide litigation cases. Entered legal information into a database using DCV software. Imaged legal documents and imported files into a DOS base application. E D U C A T I O N A N D T R A I N I N G
BACHELOR OF BUSINESS ADMINISTRATION: University of Cincinnati I N D U S T R Y S O F T WARE
INDUSTRY EVENTS
LegalTech, 2008 - 2016
ABA Show
IPRO Innovations
EMPLOYER TRAINING
IPRO eCapture
Eclipse
IPRO ADD
Ringtail
Concordance FYI
Administrator
Relativity
SEMINARS
KMK E-Discovery Symposium, 2012;
Keynote Speaker, ‘E-Discovery Updates’
CopyPlex Technology Workshop, 2005; Speaker and
Client Liaison at Show Booth ‘Ask the Experts’
ImagePlex, 2003 – 2006; Subject Matter Expert for Lunch n Learn Series in Client Education & Advocacy
MS Office Suite 2010-13, 365
MS SQL
Windows XP, 7, 8, 10
Adobe Acrobat Professional
LiveNote
Summation
SharePoint
Concordance FYI Administration
IPRO eCapture
Eclipse, IPRO ADD
Ringtail, Relativity
Ultra-Edit, File Renamer
PowerPoint, Trial Director