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Manager Quality

Redondo Beach, California, United States
September 29, 2019

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Jeffrey P. Henderson LinkedIn: Jeffrey Henderson 310-***-****

Design to delivery, farm to table, leadership with unmatched far reaching global experiences, exceeding customer expectations and increasing turnover year in and year out, every situation, every time. EMPLOYMENT HISTORY

Director of Quality Assurance

ZURU LLC. / FUNVILLE LTD., Auckland, New Zealand, Kowloon, Hong Kong 6/2015- 1/2019 500M Euro OEM Manufacturer of high quality children’s and consumer’s products. Reporting to the Commercial Director, charged with all QA/ QC management, inspection, testing and compliance of 400 children’s products, electronics, costumes and accessories for both OEM and open market products sold exclusively to Walmart USA and major global retailers. Performance bonuses awarded in 2017 and 2018, 99% new orders recorded from all key accounts.

Contracted Senior Control & Assurance Manager 1/2014 to 1/2015 RUBIE’S COSTUME COMPANY, Kowloon, Hong Kong, Brooklyn, NY 500M US$ costume manufacturer.

Reporting to the president, built a one of a kind, high volume systematic 6 person in- house accredited laboratory/ screening process for 10M per annum costumes, accessories and home décor products. Managed a team of forty contracted quality control inspectors throughout the People’s Republic of China responsible for sample collection, inline and final product inspections. One Year Contract Successfully Completed. All Milestones Met. Contracted Senior Quality Manager, Social Compliance and Sustainability 2/2012 to 3/2013 TCC, Quarry Bay, Hong Kong

600M Euro manufacturer and marketer of promotional consumer products. Recruited to build the quality assurance department for manufactured Electronics, Kitchenware/ Cutlery, Jewelry, Luggage and Toys. Focusing on global regulatory, social compliance and inventory management control while initiating factory corrective actions/ complaints resolution in a systematic timely manner. Recruited 4 staff. One Year Contract Successfully Completed. All Milestones Met. Private Consultant / Owner 5/2009 to 11/2011


THE STROTTMAN AGENCY, Irvine, California

100M US$ designers and manufacturers of seasonal products and children’s QSR premiums. Created my own private Quality Assurance Services Company, introduced and implemented product development procedures, problem solving and closed loop techniques. Performed safety and risk assessments and collaborated with retailers and test labs to ensure appropriate testing of premiums, toys, and Halloween and Easter seasonal products. EDUCATION AND CERTIFICATIONS

State University of New York College at Buffalo, Bachelor of Science-Industrial Technology ASQ Certified Quality Manager ASQ Certified Quality Auditor PROFESSIONAL ASSOCIATIONS AND AFFILIATIONS

American Society of Quality (ASQ) Toy Industry of America (TIA) International Council of Toy Industries (ICTI) LinkedIn- Global Executive Toys Council

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