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Scrum Master

Elk Grove Village, Illinois, United States
September 29, 2019

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Home: 847-***-****

Cell: 708-***-****


Expertise in Mentoring and coaching team members on scrum framework, processes, principles and values

Foster and support the growth of Scrum and Agile software Development methods and techniques.

Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog.

Facilitate agile ceremonies including sprint planning meetings, daily scrum, sprint review and retrospective.

Schedule internal and client meetings to facilitate product backlog refinement, sprint planning and ensure action items are tracked to completion

Internal and external dependencies to be tracked and escalated as needed and in a timely manner

Assessing the Scrum Maturity of the team and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team

Remove impediments or guide team to remove impediments by finding the right personnel

Excellent experience in Jira software, expertise in tracking /reporting all relevant agile metrics (burn down charts, team velocity etc.)

Facilitate getting the work done without coercion, assigning, or dictating

Very good in facilitate discussion, decision making, and conflict resolution

Assist with internal and external communication, improving transparency, and radiating information

Ability to approach each project systematically and work effectively in a fast-paced environment

Provision of servant leadership, facilitation, situational awareness, continual improvement, empowerment, and increasing transparency

Full understanding of (Devops) collaboration between development and operations staff throughout all stages of the development lifecycle

Provided lifecycle support for new Medicare/Medicaid Pharmacy applications and databases implementation for major clients like FL, NE and others.

Provided day to day and 7 x 24 production support for large mission critical online (OLTP) Medicare/Medicaid Pharmacy databases running on Oracle, Oracle RAC on IBM AIX environments.

Installed Oracle RAC on IBM AIX and Linux environment for various OLTP clients and data warehousing projects.

Install and maintained Oracle databases on Amazon Web Services.

Provided replication and reporting support on Oracle Goldengate 12C.

Provided support to development team with database cloning, application upgrades and database recoveries for data correction using Delphix,RMAN and Oracle data pump utilities.

Provided HIPPA compliant database security, user auditing, company wide application and database change control.

Lead the successful Oracle database migration project from Coventry Health to Magellan health Care.


Agile SCRUM/ SAFe Leader, SCRUM Master, Project Management, Project Leader, Team Leader, Client Consultant, Database Administration.


Capgemini – Rosemont, IL 6/19 - Present

Consultant - Sr. Technical SCRUM Master

Client: CHUBB & Son Federal Insurance, Whitehall, NJ

Running daily Scrum meetings, Sprint planning meetings, Sprint Backlog and all other agile ceremonies

Assist Product owner with writing stories, product backlog prioritizing, backlog clean up and acceptance criteria

Providing reports of burn down and burn up charts to management

Provide weekly sprint report to management

Run sprint Review/demo to business users and key stake holders

Wrote definition of team agreement, done and definition of ready for the scrum team

Coach team on Agile practice and use of jira software, organized a separate Knowledge Transfer Session before each sprint to make sure all team members were clear on the functionalities involved in the selected user stories.

IH Systems Inc. – Schaumburg, IL 8/16 - 6/19

Consultant - Sr. Technical SCRUM Master

Utilized techniques like MOSCOW to prioritization of user stories in the Grooming Session.

Facilitated and promoted time boxed and effective Daily Standup, Sprint Planning, to counter reduction in productivity of scrum team.

Frequently monitored BurnDown Charts and Task Boards to keep the Product Owner up to date on the progress of the team and the resolution of issues.

Evaluated the requirements to meet compliances.

Collected, analyzed and documented business process, created business rules.

Assisted the team in writing client-side validations and interactive UI pages.

Responsible for building team collaboration.

Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives and demos.

Assisted Product Owner (PO) in prioritizing user stories and validated the user stories.

Identify and manage dependencies with other internal or external teams.

Collaborated with the CICD team and got an opportunity to use Jenkins.

Facilitated the various Scrum Ceremonies on a timely basis to keep up to date on the progress.

Organized a separate Knowledge Transfer Session before each sprint to make sure all team members were clear on the functionalities involved in the selected user stories.

Conducted a Sprint Zero in the beginning to coach and familiarize the team.

Conducted multiple Sprint Review as needed to demonstrate completed components as soon as they are tested.

Encouraged and coached the Scrum Team to avoid any external disturbances and fostered a highly productive and motivated environment.

Promoted the use of tools to provide anonymous feedback during Sprint Retrospective sessions to better understand difficulties and issues encountered during the last sprint.

Coached the team to provide accurate and constructive feedback to help improve the team as a close knit and highly functional unit.

Facilitated and attended the Scrum of Scrum meetings to discuss about Up-Stream and Down Stream Dependencies between the teams and to come up with a possible list of solutions.

Magellan Health Service – Chicago, IL 8/09 - 07/16

Senior Oracle Consultant / Technical SCRUM Master

Implemented and standardized scrum practice templates such as release plan, daily and sprint report, impediment escalation, user story templates with DoD and DoR, dashboards with daily headline news and Risks.

Utilized agile methodology (Scrum) to effectively plan, monitor, control and report on project of high visibility.

Administered all Agile/Scrum process and assisted junior staff on same.

Involved in the organizational transition from Waterfall to Agile Methodology. Involved in the necessary steps from inception through production deployment.

Utilized agile methodology (Scrum) to effectively plan, monitor, control and report on project of high visibility.

Defined workflow and processes for Product Management features intake like patch processes and overall development (Waterfall and Agile) processes.

Facilitated, Servant Lead, Coached and trained all the Scrum ceremonies • Conducted daily scrum meetings, Sprint planning, Product Backlog Grooming, Sprint review and Sprint retrospective.

Extensively applied the best use of JIRA tool features in keeping the track of User Stories, Tasks and progress of the work through constantly monitored Burn Down and Burn-up Charts for evaluation.

Monitor daily activities of all production Oracle data warehouse, and database running Fusion middle ware and Talend database using EM12C with performance pack on Linux servers.

Perform On-Call duties and supported the Oracle development group with creating and cloning new databases using traditional technologies and Delphix appliance.

Monitor Netezza database using Aginity workbench tools and IBM Netezza Administrator tools.

Made best use of MS Office to create activity flow diagrams, presentation and artifacts.

Removed impediments and protected team members from interruptions and distractions to maximize productivity.

Develop interactive dashboards by utilizing PowerPoint features.

Facilitated interviews, requirements workshops, focus groups, Joint Application Development (JAD) sessions and brainstorming sessions to elicit requirements.

First Health/Coventry Health Care – Downers Grove, IL 10/04 – 8/09

Senior Oracle DBA

Monitor daily activities of all production Oracle RX point-of sale systems running on IBM unix servers. Assign database assignments, new projects OnCall duties and supervise daily activities of senior and junior Oracle DBA’s. Provided weekly database status to Sr. Oracle Manager. Lead successful data center migration for all Oracle data bases from Arizona to St. Louis data center for company merger.

Delta Core Technology, Inc. – Lisle, IL 8/99 – 10/04

Senior Principal Consultant

Client : Systran Software, Inc. – San Diego, CA

Installed Oracle database and provided DBA services for Language translation application system running on Linux server. Converted PostgreSQL Server DDL to Oracle 9i serve DDL.

Client : Formed Fiber Technologies, Inc. – Auburn, ME

Provided installation and maintenance services for Baan IVc4 production ERP system running on IBM P630, AIX 5.2, Pseries server. Installed Oracle and Bann IVc4 with automotive extension.

Client: American Tower - Southborough, MA

Supported the production and development DBA activities for Oracle financials and manufacturing applications version 11.5.3, database version 8.1.6 running on HP9000 N-class server. Upgraded Oracle financials & manufacturing database version to

Client: Sony Electronics – Woodcliff, NJ

Supported the production and development DBA activities for Oracle financials and manufacturing applications version 11.03, database version 8.0.6 running on HP9000 V-class server.

Client: PSI, Inc. – Lombard, Illinois

Provided production and development DBA support services for the Lawson financials applications. Oracle Sever 8.1.6 running On Windows NT.

Client: Motorola, Inc. – Schaumburg, Illinois

Responsible for the maintenance of (25) 7x24 production and (12) development Oracle Financial applications, e-commerce applications, data warehouse and home-grown databases for CGISS/ Motorola Global Sales and Support group. The Oracle financial applications version ranges from Char 10.7 to Web 11i Applications and the database versions from 7.3.3 to 8.1.6. Other responsibilities included mentoring the client DBA’s, interviewing new DBA’s and suggesting the new technology direction for the Oracle databases and applications.

Installed Oracle Financial Application 11i (11.5.3) running on HP9000

Upgraded Oracle Application AP system from 11.02 to 11.03 and database version from 8.0.4 32 bit to 8.0.5 64 bit on IBM RS 6000

Upgraded Oracle financial application 10.7 char to 11i (11.5.3) on IBM RS6000

Supported, resolved and maintained the production and development activities of e-commerce databases, Data Warehouse, GL, AP, AR and custom Financial applications.

Upgraded all database and applications for Y2K compliance by applying oracle financial Y2k patches and upgraded the database to the Y2K supported versions.

Upgraded the 10.7 AR system from 7.3.3 database to 7.3.4

Sargent & Lundy Engineers – Chicago, IL 10/97 – 8/99

Senior Consultant II – Lead DBA

Responsible for maintaining the daily operation of (6) Oracle development instances which includes the Oracle Financial 10.7SC database Product 16.1 running on Sun Spark 1000 server.

Installed and maintained Oracle Financial database 10.7, 10SC product 16.1

Client: Service Master – Downers Grove, Illinois

Supported the implementation activities of Oracle Financial systems 11.0.2 and Database Server 8.0.4 on Sequent Numa server.

Client: Sara Lee Bakery – Chicago, Illinois

Provided the technical DBA support activities for the upgrade of Oracle Financial 10.5 GL, AP, and FA to Oracle Financial 10.7 product 16.1 on HP9000 server..

RR Donnelley & Sons Company – Chicago, IL 1996 –10/97

Database Administrator – Commercial Print Sector

Manage and maintain Day-to-day operations of (14) Oracle instances on (5) HP9000 K Class enterprise Unix servers, running mission critical applications on a 7 x 24 operation.

Manage manufacturing databases running vertical manufacturing applications, BAAN, Dorthy and custom packages.

Oracle Corporation – Chicago, IL 1995 – 1996

Principal Consultant – Oracle Government Services

Provided extensive project support on Oracle databases and application products.

Client: Foxwood Casino – Ledyard, CT

Customize Standard Oracle Order Entry screen, Forms 2.3, so users can select standard Food & Beverage Template and have the functionality to select product numbers and product descriptions from pre-defined Food & Beverage Template.

Client: Sprint Spectrum - Kansas City, KS

Project lead for installation of Oracle Corporate Repository System. Managed a team of 5 consultants

Client: United States Postal Services - San Mateo, CA

Supported Data Base built and Q&A of data loading activities

Client: Oracle Corporation - San Francisco, CA

Proposal work for Naval Postgraduate School.

Client: RR Donnelley - Scranton, Pennsylvania

Customize Forms 2.3 to capture additional customer and publisher information.

Client: MEPCOM MIRS - North Chicago, Illinois

Perform project management Q&A for Military Entrance Processing Command Integrated Resource System (MIRS).

Client: VA Hines - Maywood, Illinois

Supported Veteran Claims processing logical & physical data base design activities.


Elgin Community College - Chicago, Illinois

Computer Aided Design Engineering and Manufacturing

Wichita Technical School - Wichita, KS

Airframe and Power plant (A & P)

Aero-Space Institute - Chicago, Illinois

B. S. in Aeronautical Engineering

Concordia University - Montreal, Canada

Mechanical Engineering


Professional SCRUM Master (PSM1)

Oracle Cloud Database Release 2

Oracle Goldengate 12c

AWS Certified Solutions Architect - Associate

Completed Masters Of Database Administration courses

Administer the Oracle V9,V10, V11 Database I and II

Oracle, V9, V10 backup & Recovery Shop

Oracle Performance Tuning

Developing Complex Data Models and Designing Databases

Completed Masters of Designer 2000 Analyst courses

Oracle Applications System Administration Rel 11, 12

Oracle Forms 4.5

Oracle Total Quality Management

REFERENCES: Available upon request.

Sr. Technical Scrum Master with over 6 yrs. Experience in Agile/SCRUM/SAFe/Kanban and over 8 yrs. of experience in Project Management. Skilled IT professional with experience in Database management, SQL and Middle ware technologies.

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