Retail Operations Manager
A passionate leader with first class communication skills and a long track record of successful management. Has experience of working in a fast paced environment and able to quickly understand the mission, vision and value of a brand. Possesses a proven ability to work within a brand guideline and create an image that is up to date and right for its audience.
Luxury retail sales & operations.
High end designers or bloggers management.
Developing new markets & Expansion Planning
Operational & Strategic planning
Budgeting, Forecasting & Projection Planning.
New Project setup, Planning & Executions.
Business development E-commerce.
16 years of qualitative experience in brand merchandising, product development, operations, marketing, and brand equity and values.
9 years of Indian retail & almost 7 years in Middle East retail experience.
Budgeting group and subgroup level according to sale also controlling the movement of stocks & maximizing the sell thru for whole the territory & also responsible to see that ageing stock is within the company guidelines, Consolidation of fast moving & broken styles. Mark down list preparation for aging stocks.
Experience in setting planning and setting up new stores and proven track record of meeting the breakeven.
Retail Operations Manager, Fashion Gathering Group Kuwait – Since Jan 2019 – Still working.
Retail Operations Manager (E Commerce & Retail stores), Al Essa Group Kuwait – Since Dec 2016 – Dec 2018.
Store Manager “Retail Operations”, Landmark Group Kuwait, Babyshop – Since Aug 2012- Dec 2016.
Senior Manager, Mothercare India – Since Nov 2010 – June 2012.
Area Operations Manager, Monnalisa & Catmoss India – Since March 2009 – Nov 2010.
Senior Store Manager, Guess? Jeans India – Since Oct 2006 – Feb 2009.
Asst. Store Manager, United Colours of Benetton India – Since July 2003 – Oct 2006.
Reports to: Director of the company & respected board of directors.
Supervises: High end Designers & Bloggers, Store Managers, Merchandisers, VM, HR, Marketing, Auditors, and Project coordinator.
Liaises with: Internally – All departments in the Concept office.
Externally: Designers, Bloggers and Suppliers & Vendors.
Over 16 years’ experience in retail operations encompassing sales, merchandising and team management. Significant experience in setting up new stores and accomplishing growth.
Currently working as a retail operations manager for luxury boutique & handling the complete operations part & all Designers, Bloggers or Suppliers.
Successfully created & launched www.alessaonline.com.
A proactive leader skilled in managing the retail operations and providing effective client servicing for repeat and consistent business.
Resourceful at generating reports, arranging store merchandising activities and team management. Possess excellent communication, presentation, interpersonal and leadership skills.
Met all the parameters like shrinkage, Audit, attrition, budgets, stock aging and cost that has given positive push to the P&L for all the financial years.
Successfully managed a retail operation with over 200 people team and set up over 75 retail stores as a new business unit.
MBA in retail operations & production management from Swami Vivekanand University India.
B.Sc. in Maths & Physics from Rohalkhand University India.
Technology & Languages
Computers: MS Office (Word, Excel, PowerPoint), Shpper7.2, Orion retail, SAP International, WI zap, SAP, Oracle.
Languages: Fluent in English, Hindi, Arabic, Punjabi, and Urdu.
Date of Birth: 28 Feb 1982
Driving License: Kuwait, India
Visa Status: Transferable
Current Location: Kuwait
Mobile: +965 - 65638081