IT Administrator
Resume:
Danyal Baig
IT Administrator & Web Designer at Rewaq Al Khaleej Consultant Engineering
Mobile number: 966.556613592
Email Address: ***********@*****.***
An energetic and Ambitious young IT & Web Designer Personal, who is
able to work alongside other talented IT professionals. I have a high
awareness of industry issues and trends particularly in regard to
PERSONAL SUMMARY
accessibility, usability, emerging technologies. I’m an ambitious type who wants to get noticed, and has the drive and massive energy needed to really make a difference to a project. Right now I’m looking for an Career
level position with an exciting company that wants to attract talented people.
PERSONAL INFORMATION Birth date: 09 December 1995
Nationality: Pakistan
Residence Country: Saudi Arabia - Dammam
PREFERRED JOB Preferred Job: IT
Field: Information Technology
WORK EXPERIENCE Total Years of Experience: 4 years, 3 month
IT Administrator at Rewaq
Al-Khaleej Engineering Consultant
March 2019 - Present
Saudi Arabia - Dammam Duties:
•Software Testing, Implementation & configuration of Specialist Systems.
•Producing and presenting reports to customer senior management
•Provide End User training and documentation.
•Maintenance & management of the Critical Windows based Server Environment.
•Maintaining up to date Antivirus levels on all machines.
•Working on Active Directory and controlling IT user accounts.
•Managing and monitoring of backups in multiple locations.
•Providing maintenance support and break-fix solutions covering eight contracts.
•Follow documented processes i.e. implementing change control procedures.
•Troubleshooting technical problems and implementing solutions.
• Highly organized and disciplined with a passion for Information Technology. A positive, high energy team player
•Knowledge of HTML language & Software license control. Having a passion for providing excellent customer service.
•Customer focused and keen on exceeding expectations.
Web Designer and Developer at Rewaq
AlKhaleej Engineering Consultancy March 2019 - Present
Saudi Arabia - Dammam
My duties cover all aspects of creating a website. Upon meeting
with clients and assessing their needs, web designers help create and maintain the product. Their duties include, but aren't limited to, the following:
Writing and editing content
Designing webpage layout
Determining technical requirements
Updating websites
Creating back up files
Solving code problems
IT Assistant at BedoonEssm August 2018 -March 2019 Saudi Arabia - Dammam
Responsible for preparing new company workstations and portable computers with bespoke build from ghosted disk images.
First line investigation of hardware and software defects, with referral to second line technicians or engineers as necessary.
Checking goods inwards and outwards for completeness and correctness. Answering the telephone to internal customers and company suppliers.
Maintained and supervised the use of the autocue teleprompter.
Assisted up to 40 employees on a daily basis.
Assisted with the migration from Microsoft Exchange 2003 to Microsoft Exchange 2010.
Maintained the FTP system up-to-date and ensured users maintained their quota.
Assisted users with any troubleshooting issues they encountered. This included but is not limited to helping users with program troubleshooting such as: MS Office, FTP Software, Internet Explorer, VLC Video Downloads, and Editing Software.
Worked as a team member to solve problems and complete assignments correctly and efficiently
Provided technical support, including password resets and server backups. Responded to inquiries.
Installed various software and/or hardware on both new and old computer systems
Assisted in solving a wide range of technology troubleshooting problems
Trained new co-workers on technological procedures
Installing and Configuring
Setting Up Peripherals
Maintaining and Repairing
Helping Customers
Keeping Records
Computer network skills
Peripheral skills
Attention To Detail
IT Support at Digital Myth Solutions June 2017 -July 2018
Saudi Arabia - Dammam
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly training more junior staff members
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
An ability to priorities and delegate
A keen eye for detail
Web Designer at Phoenix Software Developer January 2016 - January 2017
My job duties cover all aspects of creating a website. Upon meeting with clients and assessing their needs, web designers help create and maintain the product. Their duties include, but aren't limited to, the following:
Writing and editing content
Designing webpage layout
Determining technical requirements
Updating websites
Creating back up files
Solving code problems
Strengths
HTML, CSS, Bootstrap
Macromedia Dreamweaver, Allair Home Site, Fireworks, Microsoft Office Professional Edition, Web Position Gold, Search Engine Optimizer and Adobe Acrobat
Design and implementation
Perfectionist
Branding campaigns for corporates as well as small and medium-sized businesses.
Web design and user-friendly interfaces creation.
Professionalism
EDUCATION Bachelor's degree / Information Technology at University of South Asia Lahore
Pakistan - Lahore October 2017
Bachelors of Science in Computer Science from University of South Asia.
High school or equivalent / Commerce at Pakistan International School
Saudi Arabia - Dammam
August 2013
Intermediate from PIS - Khobar, K.S.A
S K I L L S
ositive attitude
CommPunication
Teamwork
Self-management
Willingness to learn
Thinking skills (problem solving and decision making)
Resilience
Problem solving Leadership
L A N G U A G E S
English / Level: Expert Arabic / Level: Intermediate Urdu / Level: Native Speaker
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