Customer Service Representative

Linda D. Opgenorth

Fallbrook, CA

[760-***-****] *****.*********@*****.***

SUMMARY OF QUALIFICATIONS

15+ years experience in administrative and clerical work in the healthcare industry

Excellent telephone, and customer service skills

Proficient in a variety of medical software systems as well as NextGen

PROFESSIONAL EXPERIENCE

Temecula Valley Imaging Fallbrook, Ca 2-2017 to 10-2018

Patient Service Representative (Office Closed)

Scheduled and registered patients for Radiology Procedures

Used the eRad RIS Computer System

Verified insurance eligibility and obtained authorizations as needed

Loyal Source Government Services Camp Pendleton, Ca 12-2015 to 8-2016

Medical Administrative Clerk Contract Completed

Scheduled appointments and procedures

Checked Corpsman’s Medical Readiness on MRRS Reporting System

Verified and obtained Authorizations and Referrals and Used CHCS and AHLTA computer programs

Arch Health Partners Poway, CA 5-201*-*-****

Patient Services Representative (Float Position)

Used Electronic Medical Records using the NextGen Computer System

Verified insurance and demographic information

Scheduled future appointments and testing

Education

Bachelor of Arts University of Denver Denver, CO

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