Christine Bhutani

** ***** ***.

Nutley, NJ ***** - 201-***-**** (Mobile)

SUMMARY

Accomplished customer service/inside sales professional with proven experience in the Advertising Specialties Industry (ASI & PPAI), with proven expertise in providing exceptional service throughout the sales cycle.

PROFESSIONAL EXPERIENCE:

Peerless Umbrella Co., Inc, Newark, NJ 1996 – Present

(Rehired Employee) East Coast Inside Sales Representative

I provide critical sales service to the East Coast sales territory, generating in excess of $2 million dollars in sales annually.

Demonstrates ability to provide customer satisfaction by presenting the company’s products and services, leading to increased repeat business and referrals.

Work in conjunction with outside sales representatives, and all company departments to ensure optimal success.

Daily responsibilities; act as the primary contact as the Inside Sales representative, interfacing with clients directly and processing orders via phone, fax and e-mail.

Provide price and freight quotes, track orders through shipping process, prepare vendor agreements, design layouts, create worksheets for factory and direct import orders, expedite credit approvals and successfully resolving customer service issues.

Demonstrated a high level of ability to work in a large call volume environment by maintaining relationships with key contacts.

Train new employees in operational procedures and computer applications.

Rudox Engine & Equipment Company, Carlstadt, NJ 2009 – 2010

Inside Sales Representative

Contact and generate new business leads.

Reach out to existing customers to determine and possibly gain additional business.

Attend pre-bid meetings and quote bid jobs in the NY & NJ metro area.

Compiled all pertinent information to complete the quote bids. Typing final documents to be submitted to customers.

Christine Bhutani Page 2

Alpha Wire & Cable Company, Elizabeth, NJ 2007 – 2009

Inside Sales Representative

Provide customers with price quotes, technical assistance and product information.

Discuss with customers the options available for the wire and cable application. Help them come to a determination, on what best suited them.

Was provided a link to customer inquires through our website. Reached out to resolve any issue the customer would have.

Work in conjunction with outside sales representative to provide customers with price quotes.

Peerless Umbrella Co., Inc, Newark, NJ 1996 - 2007

West Coast Inside Sales Representative

I provided critical sales service to the East Coast sales territory.

Demonstrated the ability to provide customer satisfaction by presenting the company’s products and services, leading to increased repeat business and referrals.

Work in conjunction with outside sales representatives, and all company departments to ensure optimal success.

Act as the primary contact as the Inside Sales representative, interfacing with clients directly and processing orders via phone, fax and e-mail.

Provide price and freight quotes, track orders through shipping process, prepare vendor agreements, design layouts, create worksheets for factory and direct import orders, expedite credit approval and successfully resolving customer service issues.

Demonstrated a high level of ability to work in a large call volume environment by maintaining relationships with key contacts.

EDUCATION

2003 Fairleigh Dickinson University, Medical Billing Coding Certificate, Paramus, NJ

COMPUTER APPLICATIONS

Microsoft Word, Microsoft Excel, Microsoft Outlook, MS90 Sales Order System and CRM Customer Relations.

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