CURRICULUM VITAE
PERSONAL DETAILS
Name : Loise Nduta Nyambura
Date of Birth : 23rd June 1982
Gender : Female
Nationality : Kenyan
Marital Status : Single
Religion : Christian
Tel : +254-*********
Passport No : A2458672
Date of Issue : 7th Nov 2016
Expiry Date : 6th Nov 2026
Address : P.O Box 196-Limuru
Languages : English & Swahili
Email : ***********@*****.***
CAREER OBJECTIVES
Seeking a challenging position with customer service so as to contribute to the growth of the organization as well as improve my skills.
PERSONAL ATTRIBUTES
Exceptional ability to display a position attitude with energy and enthusiasm towards assuming new roles and challenges.
Excellent verbal, written and formal communication skills.
Great team player, friendly and enthusiastic with exceptional customer service skills.
Able to prioritize and plan multiple in order to meet set time lines while paying attention to detail and no compromise top quality output.
EDUCATIONAL BACKGROUND
2002-2003 Hospitality College
Certificate in Food & Beverage
1997-2000 Gichuru High Schools
Kenya Certificate of Secondary Education
1989-1996 Rironi Primary School
Kenya Certificate of Primary Education
WORKING EXPERIENCE
2012 to Date Relax Inn Hotel - Kilifi
Position: Waitress
Duties
Providing a warm welcome for customers.
Receive food & drink orders & serve customer requests to the standards required.
Serving dishes to customers at tables.
Learning the names of & building relationships with regular customers.
Ensure timely delivery of all food & beverage items to customers.
Understand menu content and keeping up to date with any menu changes.
Making recommendations from the menu if requested.
Answer guest queries in a polite and helpful manner.
Clearing cutlery and dishes away from tables.
2005-2011 Roast House Hotel
Position: Waitress
Duties & Responsibilities
Preparing tables for meals, including setting up items as linens, silverware, and glassware.
Recommending daily specials.
Cleaning tables and/or counters after patrons have finished dinning.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Clearing used cutlery and replace table settings when guests leave.
Taking drink orders in a timely manner once the customers have been seated.
Taking orders meticulously and remember which meal goes with which customer at the table.
HOBBIES
Reading
Making new friends
Travelling
Watching movies
REFEREES
Lucy Wathiu
Tel:+254-*********
Jesse Kamutu
Tel:+254-*********