To be a part of an organization and pursue a challenging career that provides an opportunity for excellence. Utilize all my abilities and effort for mutual benefit and to enhance my knowledge and experience.
Customer Service & Operation Team Member at Aramex Emirates LLC, Dubai-UAE (Jan 2017 – Dec 2018)
Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Administration - Performed administration tasks such as filing, developing spreadsheets, photocopying collateral and scanning documents for inter-departmental use.
Maintains customer records by updating account information.
Served as key contributing member to Leadership team.
Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
Solving mails regarding urgent delivery shipments.
Handling bad address shipments from all branches (domestic & international).
Creating invoices for return to shipper shipments.
Redirecting shipments to Hub.
Retail Sales Supervisor in K Square Enterprises Pvt.Ltd, Bangalore-India(Aug 2015 – Nov 2016)
Store and Warehouse management.
Salesman as a team work.
Bachelor of Computer Application (2012 – 2015): Bharathiar University.
Completed certificate course in Web Development.
Higher Secondary Education (2009-2011): Kerala State Board.
SSLC 2009: Central Board of Secondary Education.
QUALIFICATION / SKILLS:
Knowledge in ASP.Net, HTML.
System formatting, OS installation.
Knows how to operate office equipment.
Excellent knowledge in Microsoft Office (Word, Excel, Outlook, Powerpoint).
Excellent spoken and written communication skills.
Can work under pressure with good organization and less supervision.
Flexible and easy to adapt in working environment.
Efficient, self-motivated and organized. Has the ability to communicate well, prioritize work and meet deadlines.
Working knowledge of MS-Word/MS-Excel/MS-Power Point
Familiar with Operating systems such as Windows, Linux.
Good knowledge over internet.
C,C++, HTML, ASP.Net
Date Birth : June 24 1992
Sex : Male
Nationality : India
Language : English, Hindi, Malayalam & Tamil
Marital Status : Single
Religion : Muslim
Visa Status : Visit Visa
Passport No : N1879857