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Social Media Customer Service

Location:
Hermitage, Tennessee, United States
Salary:
18-22
Posted:
September 20, 2019

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Resume:

Taler

Mansfield

Personal Info

Address

**** ******* **** ***. ****

Hermitage, TN

37076

Phone

217-***-****

E-mail

adaegs@r.postjobfree.com

Date of birth

****-**-**

Hard Skills

Google Suite

Microsoft Office

Photoshop

Content Creation

Market Research

Digital Strategies

General Office Management

Soft Skills

Creative

Driven

Passionate

Task Oriented

Resourceful

Hardworking individual with 10+ years in customer service. Thrives in understanding client and customer wants and needs and how to connect and communicate effectively in the workplace. Acknowledged by music industry leaders for technique and flare in content creation and maintains a constant curiosity and desire to learn. Has a passion for order and understanding and is a steadfast leader who embodies strong ethics and a growing knowledge of the recording industry. Experience

2019-06 Brand and Social Media Specialist

Freelance

• Brand and Social Media Specialist

• Developed business models and brand strategies

• Content creation and event promotion

• Talent scouting and booking

• Social media management and fan engagement

2019-01 -

2019-05

Project Intern

G7 Entertainment Marketing

• Talent Booking

• Created pitch decks, talent rider requests, and compiled talent information

• Event Production

• Talent and brand website auditing

• Tour routing and market research

• Identify sponsorship opportunities and maintain Salesforce database

• Provide coordination and support to team

2018-02 -

present

Server

Von Elrod's

• Developed and implemented new operational processes for FOH staff

• Trained 20+ team members on company standards and products.

• Generated over 350,000 in sales revenue.

2014-09 -

2018-02

Lead Bartender

Buffalo Wild Wings, Inc.

• Trained 20+ staff on company standards, policies, and POS systems.

• Generated over 500,000 in sales revenue.

• Money Management

2012-01 -

2014-10

Obstetric Technician

Sarah Bush Lincoln Health Center

• Cesarean scrub tech to high-ranked surgeons in the community.

• Assisted in birthing processes, vital, and specimen collection.

• Medical charting and emergency response protocols. Education

2016-01 -

2019-08

Middle Tennessee State University

• BS in Recording Industry

• Concentration in Music Business

• Minor in Entrepreneurship

• Graduating Class of August, 2019

2015-05 Lake Land College

• AA. in Liberal Arts Study

• Phlebotomist Certification



Contact this candidate