Senior Mainframe Analyst

Lori W.

********@*****.*** Corp to Corp Only

PROFETIONAL OBJECTIVE:

Expert in business process and software development life cycle, including analysis, design, development, testing and implementation of software applications. Strong technical, logical, analytical, and problem-solving skills. Experienced in entire system development life cycle from conceptual design through implementation. Ability to guide and direct project teams in the requirements gathering, design, and development of complex applications/programs. Able to motivate team members to perform to their maximum potential. Exceptional organizational and planning skills; adaptable; enjoys new challenges. Possess a solid work ethic, an ability to work effectively under critical conditions, and be self-directed. SUMMARY OF QUALIFICATIONS:

I have over 28 years of experience in analysis, design, development, testing, quality control and, implementation of applications. Experience in all facets of the Software Development Life Cycle

(SDLC), including requirements gathering, designing, coding, testing, and deployment. Outstanding technical and analytical skills, with extensive knowledge of Mainframe Systems. Adept at gathering and documenting requirements, assessing business objectives, and managing all stages of software development and implementation. Talented communicator, able to build working relationships with a wide range of coworkers in a team environment. Extremely well organized, with proven ability to multi-task and prioritize workload. At the present time, I am only working on a Corp to Corp basis. TECHNICAL KNOWLEDGE:

COBOL File-Aid COBOL II

TSO/ISPF XPEDITER VISO

INSYNC Changeman Workbench II

JCL Panvalet Dumpmaster

Abend-Aid VSAM SQL

Microsoft Outlook Endevor Agile

MS Office Suite SDF 2 Oracle 10g

CICS MS SharePoint HTML

TCP/IP Excel DB Visualizer

DB2 CA7 MVS

IDCAMS Access MQ Series

PROFESSIONAL EXPERIENCE

Illinois Mutual Life Insurance Peoria, Illinois

Aug 2015 – Present

Senior Programmer Analyst

Design, develop, and test core applications that run on mainframe systems. Analyze the technical and business requirements, including functional and non-functional requirements, to develop systems solutions. Work closely with business partners to understand business requirements to design quality technical solutions that align with business and IT strategies and comply with the organization's architectural standards. Conduct various proof of concepts on modern technologies and work with senior architects to develop recommendations that align with Illinois Mutual Life’s IT strategy. Provide system software support for Illinois Mutual Life’s mainframe applications and components. Resolve problems that result in a decreased time to improve quality, enhance flexibility.

Technologies Utilized: COBOL, CICS, JCL, VSAM, DB2, SQL, MS Sharepoint T. Rowe Price Owings Mills, MD

July 2012 - Aug 2015

Business Analyst/Senior Mainframe Programmer Analyst Participated in a role both as a Business Analyst and a Mainframe Programmer on Agile team. Business Analyst Role:

Worked closely with Investment Staff and/or Global Investment and Institutional Client Services

(GICS) managers to expose informational, analytical, or workflow-optimizing needs. Regularly and independently interacted with business partners of varying associate/management levels to ensure clarity of the problem/opportunity and elicit business requirements. Estimated the size of the effort required to complete complex, moderate to large scale projects. Analyzed, documents, designs, prototypes, implements, and maintained products that address business needs and achieved strategic goals. This includes analyzing, documenting, researching, processing and administering investment data; analyzing, documenting, developing and deploying reports; and/or analyzing, documenting, designing, creating, and testing software applications. Executed and managed all aspects and phases of testing initiatives for moderate to large-sized system implementations and/or enhancement projects. Responsible for test data setup and coordination of effort and resources/testers throughout unit, system, and user acceptance testing. Participate in the development of user documentation and manuals, training material, and/or job aids. Supported initial implementation of significant system changes. Senior Mainframe Programmer Analyst Role:

Assisted in the support of systems, including taking responsibility for the resolution of low to moderately complex on-call issues, monitoring the system, and communicated with the vendors regarding problems, to ensure the system is functioning. Investigates, diagnoses, isolates, and de-bugs issues and performs problem resolution. Documented resolution appropriately. Escalated issue to Solutions Consultants, Sr. Solutions Consultants, Project Leads, or Project Managers if a solution cannot be determined. Mentored and coached less experienced Solutions Analysts and less experienced associates across the team. Continuously seek to expand knowledge of Investments practice and theory to create efficiencies and/or mitigate risk via people/process/technology changes for the business. Participated in the design, development, and testing of hundreds of new JCL jobs and the design or updating the corresponding COBOL programs for the new OMNI regions.

Technologies Utilized: COBOL, JCL, VSAM, DB2, SQL, Endeavor, Agile, DB Visualizer, OMNI, File-Aid, Abend-Aid, XPEDITER

Wisconsin Physician Services Madison, WI

Sept 2008 - May 2012

Business Analyst/Senior Programmer Analyst

Participated in a role both as a Business Analyst and a Mainframe Programmer Business Analyst Role:

Work directly with client subject matter experts to finalize transaction configuration requirements; gather and document. Work with client and senior analysts to resolve client-reported system issues. Update design documentation. Prepare as-built documentation. Support users during User Acceptance Testing (UAT). Perform system functional review, as needed. Worked with business users to define and analyze problems. Help design and implement new functional systems. Consider the implications of business solutions to the current and future environment. Devise or modify procedures to solve problems considering resources, time and form of desired results. Acted as subject-matter expert on business processes of assigned area. Understood and applied principles, concepts, theories, technologies and standards of professional field. Assisted program or process development and implementation. Senior Programmer Analyst Role:

Identified and documented processes and modules that required modifications. Created test plans for negative and positive testing. Collaborate with various system, development and business areas during the modification and testing processes. Collaborate with various system, development and business areas during the modification and testing processes. Modified and implemented large volume of on-line and batch modules along with positive and negative regression testing.

Technologies Utilized: COBOL, CICS, JCL, VSAM, DB2, SQL, FTP, SDF2, Changeman, MQ/Series, File-Aid, Abend-Aid, XPEDITER, MS Sharepoint Principal Financial Group/Global Investments Des Moines, IA Oct 2005 – Sept 2008

Senior Programmer Analyst

Conducted Joint Application Development sessions with stakeholders throughout PGI to resolve open issues. Worked closely with my business units to identify application development solutions. Develop new or modified programs, reuse of existing code or a combination of the available alternatives. Worked parallel with the client server team while they were implementing Portia software for their investment management system. Worked within time constraints to meet deadlines. Identified and communicated issues with project deliverables. Developed exceptional communication skills to interact with business units and team members. Developed workflow, screen mock-ups, and conversion requirements. Documented implemented and provided on- going support for the entire mainframe securities investment system. Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders. Conducted business analysis, project assessment and feasibility determination. Defined and introduced the project, team members' roles, and key deliverables. Mapped out timelines, milestones, communication processes, question and answer session. Prioritized business and systems problems; analyzed legislation and conducted impact analysis. Prepared business process models; used Visio to create use case diagrams. Designed test plans and test cases for integration, system, acceptance, and regression tests for User Acceptance Testing.

Technologies Utilized: COBOL, CICS, JCL, VSAM, DB2, SQL, FTP, SDF2, Workbench, File-Aid, Abend-Aid, XPEDITER, HTML

Nationwide Insurance Des Moines, IA

Feb 2002 - Mar 2005

Senior Programmer Analyst

Managed several large complex projects. Maintained and developed new code for the Commercial Farm Team. Wrote, managed, and implemented several large file conversions. Worked with business users to gather requirements and translate requirements into functional specs. Reviewed the functional specs from a support perspective to ensure no downstream impact. Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders. Developed quality assurance test scripts for all patches, modifications and upgrades. Provided users with documentation on current process and participated in user acceptance testing. Technologies Utilized: COBOL, CICS, JCL, VSAM, DB2, SQL, FTP, SDF2, Changeman, MQ/Series, File-Aid, Abend-Aid, XPEDITER

Principal Financial Group Des Moines, IA

Aug 2000 - Feb 2002

Senior Programmer Analyst

Lead Programmer Analyst for a team of five. Performed analysis for several systems on redesigns, new development, and maintenance projects. Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. Met with users on a regular basis to design new development, get input on maintenance requests and tested all projects. Involved in creation of Test Plan, test cases according to the Business Requirements, Functional Specifications and Test Cases. Reviewed the Business Requirements, Functional Specification and Use case documents to carry out the testing activities. Technologies Utilized: COBOL, CICS, JCL, VSAM, DB2, SQL, FTP, SDF2, Workbench, File-Aid, Abend-Aid, XPEDITER

DPRC Consulting Company Des Moines, IA

Oct 1997 - Aug 2000

Programmer Analyst

Consulted at several insurance companies a major bank and State Government. Worked with several personality types and maintained a good working relationship. Served as team member on several file conversions. Rewrote and tested the DI Reinsurance Audit reporting system using COBOL and VSAM files. Responsible for data and file conversions using COBOL and CICS in a mainframe environment. Performed analysis for several systems on redesigns, new development, and maintenance projects. Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams. Provided internal support and training for applications Technologies Utilized: COBOL, CICS, JCL, VSAM, DB2, SQL, FTP, SDF2, Changeman, MQ/Series, File-Aid, Abendaid

Polk County Des Moines, IA

Aug 1994 - Oct 1997

Programmer Analyst

Developed and maintained the online tax system using COBOL/CICS. Designed and coded several new systems for both online and batch. Redesigned and coded entire phone system, tax sale buyers, and real estate miscellaneous tax system for motor vehicle inventory and Elderly Services Systems. Redesigned work included in the Youth Shelter intake and monitoring system, pet licensing batch reporting system, and mobile home tax system. Served as a member on Year 2000 projects for real estate and miscellaneous subsystems conversions. Developed use cases, workflow, screen mock-ups, and conversion requirements. Prepared business process models; used Visio to create use case diagrams.

Iowa Methodist Medical Center Des Moines, IA

Nov 1992 -Aug 1994

Computer Programmer

Developed and maintained the online system. Interfaced with business users to prepare and update Business Process Requirements and Software System Requirements. Created test cases and test scripts. Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. Updated System Change Request forms for Product Data Management. Iowa Methodist Medical Center Des Moines, IA

Oct 1991 - Nov 1992

Computer Operator

IBM VSE/ESA operating system CA-7.

Help Desk. Operator

Production/Job scheduling.

Easytrieve report printing and distribution.

EDUCATION:

1989 – 1991 DMACC Ankeny, IA

AAS Degree in Computer Programming

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