CAMILLA RAAS
** ****** ******, ***** *****, NJ **060 970-***-**** ************@*******.***
Skills Summary
Education
Bachelor of Science in Statistics University of Georgia May 2019
Relevant Coursework: Experimental Design, Regression Analysis, Linear Algebra, Statistical Software Programming, Time Series, and completed an Actuarial Science Certificate
Experience
Cracker Barrel
Server 2015 to Current
Provide quality customer service and a positive attitude, increasing customer satisfaction
Recognized as Lead Server with responsibility for overseeing closing shifts, coaching and mentoring employees
Capstone Project
Survey Data Analysis August 2018 – May 2019
Analyzed survey data and used survey modification for the Service-Learning department at the University of Georgia to increase survey participation
As part of a diverse team, worked closely with the client face-to-face and via email to ensure open lines of communication
Delivered project reports and presentations to fellow peers and faculty regarding project progress and findings; successfully completed project
Top Gun Pressure Washing, Inc.
Customer Service/Administrative Support Intern May 2015 – October 2015
Developed a comprehensive training guide for new hires in the office and in the field; decreased company training hours used for all new hires
Liaised for senior-level staff by managing and coordinating projects for effective business operations
Worked closely with customers to resolve complex issues and strengthened customer loyalty
Basic knowledge of SQL
Fluent in English and German
Proficient in SAS, R, and Java
Proficient in Microsoft Office (Word, PowerPoint, Excel)