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Customer Service Accounting Staff

Location:
Rawdat Al Khail, Qatar
Posted:
September 22, 2019

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Resume:

Esther Rose Gabato

Accounting Staff

Excellent attention to detail with strong organizational skills ensures a streamlined and efficient payment process.

Proactive approach evident in extensive upgrade of control procedures and improved audit results.

Proven ability to establish good working relationships with diverse vendors and service providers.

Accounts Payable

Fooda Saversmart Corporation - Philippines

• Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.

• Reconciling processed work by verifying entries and comparing system reports to balances

• Maintaining historical records

• Paying employees by verifying expense reports and preparing pay checks

• Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance

• Preparing analyses of accounts and producing monthly reports

• Continuing to improve the payment process

Customer Service

PLDT - Philippine Long distance Telephone

• Continuing to improve the payment process

• Maintaining a positive, empathetic and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support. Father Saturnino Urios University

Bachelor of Science in Business Administration

Major in Marketing Management

Summary

Experience

2017-10 -

2018-10

2016-11 -

2017-01

Education

2013-06 -

2017-03

Personal Info

Address

Madinat Khalifa - Doha, Qatar

Phone

974-****-****

E-mail

adae1m@r.postjobfree.com

Date of birth

1994-11-16

Skills

Organizing and Prioritizing, Attention

to detail Accuracy, Confidentiality,

Judgment, Communication Skills,

Vendor Relationship Skills, Information

Management Skills, Problem Analysis

and Problem Solving Skills, Team

Work and Ability to meet deadlines

Adept in technology and MS Office

Proficiency (Word, Excel, Powerpoint,

Office)

The Nature of Packaging and Labeling - Butuan City, Philippines Know and Sell More - Butuan City, Philippines

Career Selection Pack and Stress Debriefing - Butuan City, Philippines Certificates

2014-08

2015-09

2017-01



Contact this candidate