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Accountant/Accounting Clerk

Toronto, Ontario, Canada
September 18, 2019

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Empressa Labra

****-**** ******** *** ****

Scarborough, ON., M1R5G9


Professional Profile

Accounting professional with diploma in accounting & payroll. Over 8 years of experience in accounts receivable in a telecommunications company and healthcare industry. Recognized for contributing to meet collection targets and increase company’s profitability. Highlights of Qualifications

● Advanced data entry skills including Microsoft Word, Outlook, Excel, Raiser’s Edge, QuickBooks and Sage 50 with success in learning customized databases quickly

● Skilled in filing documents & answering phone calls, posting and recording accounts data ensuring accurate account coding

● Core abilities: detail & cost oriented with ability to identify, analyze and solve problem, time management, excellent communication skills both verbal & written, organizational and analytical skills ensuring accuracy, highly motivated & able to handle multiple tasks

● A professional who ensures all company policies and control procedures are followed Work Experience

Customer Service Supervisor & Cash Office

Loblaw Companies Ltd.

Toronto, ON

Sep 2011 to present

● Provide excellent customer service by listening to customers and explain billing policies to customers in a polite and friendly manner

● Professionally and calmly handle complaints in person and by phone

● Count money in cash drawers at the end of day to ensure that amounts are correct and that there is adequate change

Administrative Assistant

Essential Active Body and Sole Inc.

Scarborough, ON

May 2014 - May 2016

● Provided accounts administration for 800+ clients including maintaining and updating accounts receivable & accounts payable; posted cash, cheque & credit card payments accurately

● Performed petty cash reconciliation; write cheque from the company’s general disbursement account and recorded daily deposits with attention to detail

● Processed document payments with accuracy and on time such as purchase orders & confirmed product orders & shipments; maintained ledgers for credit balances and account irregularities

● Assisted in the year-end inventory using spreadsheets

● Performed clerical duties such as answering incoming calls, photocopying & faxing Empressa Labra


Accounting Administration Intern

Yonge Street Mission, Donation Department

Yonge St., Toronto, ON.


● Provided accounting and administration support for donation requests and tracking

● Supported administration teams with mail distribution and file management

● Encoded & prepared 300+ cheques for bank deposit, tracking appeals and business correspondence

Accounts Administrator

Philippine Long Distance Telephone Co.

Cebu City, Philippines

Sept 1991 - Dec 2006

● Managed 2000+ accounts and files; maintaining and updating subscriber’s database including new accounts; encoded 2000+ cheques for daily deposits, issued invoices & billing statement

● Performed systematic reviews of overdue accounts and facilitated collections of past due receivables by initiating collection calls to subscriber; mailed collection letters and notices of disconnection for overdue accounts; resolve collection issues by issuing payment arrangement to debtor following the company’s policies and procedures for credit extension; monitored & reconciled A/R accounts

● Prepared monthly reports for delinquent accounts and closely working with A/R team supervisor for legal action recommendation

● Processed telephone applications, service orders and other requests; handled billing inquiries both on the phone or in person & resolved billing discrepancies Education and Professional Development

CDI College, Scarborough, ON

● Diploma in Accounting & Payroll Compliance Practitioner Certification Brian J. Flaming Adult Learning Centre, Mississauga, ON

● Accounting Skills Certification

University of San Carlos, Cebu City, Philippines

● Bachelor of Science in Commerce major in Accounting Accomplishments and Awards

Philippine Long Distance Telephone Co. Apr 1993

Recognized for using leadership skills to initiate staff training on internal database resulting in increased work productivity and reduction of overtime hours by 25%

Awarded group performance for contributing to the attainment of group key result area and budget objectives which enhanced the company’s efforts to pursue its mission to lead the telecommunications industry

Loblaw Companies Ltd 2017

Colleague appreciation for excellent customer service

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