Curriculum Vitae

DARLENE LAMPA REDADO

Al Muthana, Kuwait City, State of Kuwait

Mobile No. +965-****-****)

Position Applied for : Barista / Cashier

OBJECTIVE:

To obtain a challenging position that will utilize my skills and experience and which will also provide me with the opportunity for growth and advancement.

EDUCATIONAL QUALIFICATION:

College : STI Santiago, Philippines

Course : Computer Programming

Year Graduated : 1995

Vocational Course : ICSA Kuwait City

PERSONAL DATA:

Gender : Female

Date of Birth : March 06, 1977

Nationality : Filipino

Marital Status : Married

Height/Weight : 5’0” / 110 lbs.

Religion : Roman Catholic

Languages Known : English, Filipino & Arabic

CIVIL ID DETAILS:

Civil Id No. : 277*********

Date of Expiry : 10/09/2020

Visa Status : Article No. 18 Transferable

PROFESSIONAL EXPERIENCE:

Position : Store In charge

Company : Sogo Cafe, Ardiya, Kuwait

Date : August 25, 2016 – to present

Position : Barista

Company : M.H. Al Shaya, Company

Starbucks Coffee Shop, Kuwait

Date : June 16, 2010 – January 8, 2016

Position : Barista

Company : Al Corniche Club, Salmiya, State of Kuwait

Date : 2006-2009

Duties and Responsibilities:

Greet customers as they arrive at the Starbucks outlet and inquire into their orders

Provide customers with information on popular coffee blends

Assist patrons in finding seats inside the coffee shop and take their orders

Educate customers about the history of each coffee blend when inquired

Take orders and punch them in the coffee shop database

Provide customers with price information and billing stubs

Give samples of popular coffee blends with a view to creating sales opportunities

Offer customers demonstrations using brewing equipment

Brew coffee per instructions while ensuring that each brew conforms to the standards set by Starbucks

Serve brewed coffee and ask for feedback

Ensure that any complaints are entertained in a positive manner with a view to keep patrons happy and ensure recurring business

Take payments for coffee sold and tender change

Ensure that Starbucks merchandising and signing standards are followed appropriately

Ensure cleanliness and sanitization of all work areas

Make sure that coffee brewing equipment is cleaned, sanitized and maintained properly on a constant basis

Make minor repairs on coffee brewing equipment

Ensure that sufficient supplies are available and inform procurement officers of any shortages

Make sure that coffee blends are stored in a safe manner

I hereby certify that the above information given is true and correct through the best of my knowledge and belief.

DARLENE LAMPA REDADO

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