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SAP Portal Consultant Program Manager

Fremont, California, United States
September 17, 2019

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Nikita Argal

SAP Portal Consultant Program Manager


Executive Summary

** *****’ experience as an SAP Enterprise Portal Consultant. Proven expertise in designing & implementing web-based e-business solutions and managing end-to-end projects as a Project Lead.

Successful completion of 5 end-to-end implementations, spanning across several modules like HCM, SCM, Basis and ABAP.

Proven track record of translating complex business requirements into clear technical specifications.

Led a team of 4 engineers across 5 projects in various phases of development, QA, and support.

Led program management, planning, auditing and reporting for stakeholder visibility.

Key Skills

Enterprise Portal : Extensively worked on Enterprise Portal 7.0/CE 7.1/7.3/7.4 in the following areas:

Integration: Standard & custom applications like BSP, Web Dynpro, BOBJ reports. UWL workflow and data integration through XML files.

Portal Framework: Customized framework pages, logon screen, masthead, themes, desktops. Worked on portal enhancements and upgrades.

ESS and MSS: Deployed business package, IMG configuration in HR, customized iViews using NWDS.

Technical Standards: SAP UI5/ Fiori and Web Dynpro Java implementations, web services creation with system object and JCO’s, worked on HTML, Css and Javascript.

Mobile Infrastructure: Created Online ESS applications for mobile browsers using Web Dynpro.

Team Management : Facilitate communication between service delivery, support, client and project teams. Coordinate SLA/OLA creation, review & updates. Identify and publish service metrics & lead team through service lifecycles.

Professional Experience

TCS, Mumbai Sopra Group, Noida Atos, Bangalore Cognizant, Bangalore

Systems Analyst Sr Software Engineer Associate Consultant Consultant

Oct’08 Oct’12 Jul’13 May’14 Jul’18


•Awarded for saving upgrade costs and effort for the client by resolving a critical global issue.

•Awarded Star of the Quarter for 3 consecutive quarters in TCS.

•Consistently awarded highest performance ratings across team engagement.

•Managed client engagement for a multi-vendor migration project for portal upgrade.

•Hired and mentored new team members to project throughout engagements.

Trainings Completed

SAP Enterprise Portal Implementation and Operatio


Basics of ABAP and Web Dynpro ABAP

SAP UI5/Fiori

Web Dynpro Java

SAP Basis fundamentals


Bachelor of Engineering (Hons) 2008,

Information Technology from Rajiv Gandhi Technological University, Bhopal (India), scoring 80.2%.

SAP Project Experience

Cognizant Technology Solutions, Mumbai Program Manager

Projects: BJs, ADNH, United Utilities, SAP Environment Upgrade

About Clients:

•Retail: BJs is a US based membership-only wholesale warehouse club chain.

•Hospitality: Abu Dhabi National Hotels is a broad-based hotel, tourism, and transport group.

•Utilities: United Utilities provides water and sewage services in north-western England.

Project Responsibilities:

•Planning and managing SAP Portal support and enhancements impacting key business areas.

•End to end ownership of analysis and reporting for quarterly internal audits

Consistently for 4 years.

Documenting key maintenance and support process overviews to the client. o Performing regular quality audits for code and technical specs.

Preparing end-user trainings and manuals and conducting trainings for staff.

Program Management

•Tracking progress across multiple projects and prioritizing tasks for the team.

•Analysing incidents and proposing solutions for improving efficiency and resolution. o Implementing portal upgrade strategy while mitigating risks and providing solutions. o Performing daily monitoring from NWA for any unusual activity and driving mitigation.

•Led demo for critical client project in a multi-org setting, with Fiori Launchpad setup and UI5 developments.

•Managed tickets and logging details using support tools like HPQC, SOS, CA tool, Remedy.

•Proficiently worked on multi-tenant architecture serving different clients.

•Certified admin for Click, a support management tool widely used in Utilities industry.

ATOS, Bangalore Technical Lead

Project Description: Implementation of ESS/MSS portal for in house employees to ease their day to day organizational activities

About Client: Hyundai, Japan

Client Industry: Automobile

Project Responsibilities:

•Business blue-print review, project start-up planning and requirements gathering.

•Improvising solutions for new requirements.

•Preparation of technical specs and optimization of standard applications on Portal.

SOPRA GROUP, Noida Technical lead

Project Description:

Implementation of a new portfolio for the client to manage the warehousing of their products by having different authorizations for each product category.

About Client: Sanofi, France

Client Industry: Healthcare

Project Responsibilities:

•Effort estimation for new development and enhancements.

•Customization for services like invoice data, creation and deletion of the warehousing products.

•Development of complex adobe print forms, export to excel and DC to DC integration for various Reports, using RFCs and BAPIs.

Tata Consultancy Services, Mumbai System Analyst

Project Description:

Implementation of ESS/ MSS portal for the world's second largest bottling & brewing Company for its in-house employees to ease their day to day organizational activities.

About Client: SABMiller, UK Tata Chemicals, India

Client Industry: Beverages Chemicals

Project Responsibilities:

•Configuration of ESS Homepage in SPRO; Customization of standard code in NWDI for ESS.

•Identified standard BAPIs and created models on NWDS for ESS scenario – Personal Information, Leave Transaction, Employee Search, MSS and UWL.

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