Customer Service Electrical Engineer

Thanapriyan Tharmaraja

Wembley, UK • 074******** • *************@**********.***

uk.linkedin.com/in/thanapriyan-tharmaraja-81271485 Highly motivated graduate with hands-on experience in aspects of electronics and electrical engineering. Highly skilled in circuit building, circuit designing and complex problem solving. With excellent customer service, management and people skills. Experienced in designing 3D models, prototyping components and electrical and electronic systems. Highly skilled in Microsoft Office, Mac OS and Windows Systems and proficient in many programming languages and modelling programs, such as Python, C++, Java, MATLAB, LabVIEW, Simulink, OrCAD, Autodesk Inventor and OSLO. Bi-lingual with operational command in English and Tamil.

Areas of Expertise

• Signal Processing • Electronic Assembly Tools • Customer Service

• Engineering Protocols • Software Implementation • Database Management

• Retail Sales & Marketing • Operations Supervision • Team Leadership & Training EXPERIENCE HIGHLIGHTS

BT OPENREACH, Kingsbury, 03/2019-09/2019

Trainee Network Engineer

Maintained and contributed to expand the UK’s largest telephone network by repairing and installing new phone and broadband to homes and businesses.

Key Accomplishments

• Attained a lot of knowledge about the inner workings of the UK’s latest copper communication network that provides broadband to homes and businesses.

• Contributed to the team of engineers building and maintaining the network every day to provide a reliable connection to everyone.

• Learned in-depth about how analogue and digital data is transferred from the exchange to the end customer.

• Obtained knowledge about different types of faults that develop in the network and learned how to troubleshoot the network to find and rectify faults.

GENETIC MICRO DEVICES, Kingston upon Thames, London, 2017 Trainee/Summer Intern

Developed and designed a collimating light source to meet a unique specification through extensive research into optics and software simulations.

Key Accomplishments:

• Designed and built a collimating light source for an inverted microscope to its unique specification using software tools such as Autodesk inventor.

• Demonstrated that the designed prototype can be built using a CNC machine to reduce the production cost.

• The build prototype demonstrated that the cost of the component can be reduced by up to 75%. KFC-EALING, London, 2015-2016

Trainee Team Leader

Aided staff members in food preparation and menu creation as well as maintaining the highest quality and food safety standards and distributed orders accurately to all clients. Led and trained cross-functional teams as well as delivering guidance for meeting sales targets, creating deployment plans and delivering exceptional customer service. Managed and recorded incoming and outgoing inventory into the system throughout the shift. Key Accomplishments:

• Enhanced business performance by maintaining moral of high brand and providing feedback to the staff members.

• Succeeded in delivering the best customer service experience to all of our guests. Thanapriyan Tharmaraja

Page EDUCATION Two of Two

Bachelor of Engineering in Electrical & Electronic Engineering City, University of London, London, 2014-2018 3rd Year Modules

Individual Project

48.5% Engineering

Management 3

55.7% Engineering

Systems

53.2% Signal Processing 48.9%

Embedded and

Real-time Systems

51.2% Electric and

Magnetic Fields

40.0% Electrical and

Electronic

Power Systems

44.8%

2nd Year Modules

Communication

Systems

62.2% Engineering

Management 2

72.6% Analog

Electronics

57.0% Digital Electronics 65.0%

Object Oriented

Programming

62.5% Dynamics and

Control

53.1% Engineering

Mathematics 2

48.6% Numerical

Computing and

Statistics

46.7%

1st Year Modules

Engineering

Science

79.1% Engineering

Practice

67.0% Digital Logic 62.8% Electronic Circuit

Design 1

63.3%

Programming

and Design

40.0% Systems, Modelling

and Control

45.4.% Engineering

Mathematics 1

60.2%

Overall Grade: 2:2

A Levels The Heathland School and The Bourneville School, 2012-2014 Subjects:

Mathematics, Further Mathematics and Physics.

GCSEs Ormiston Sandwell Community Academy, 2009-2012 Subjects:

Mathematics, Addition Science, Science, Religious Education, Art and Design, English, History, Geography and ICT. AWARD & MEMBERSHIP

Awarded a Certificate in Level 1 Sport Leadership, Guinness World Record Holder for Fastest Model Car 2013 Member of Senior Prefect Committee, Student Member of IET ADDITIONAL EXPERIENCE

Customer Service Assistant, BP Retail-Hammersmith, London, 2016 Intern, DPD-Birmingham, 2011

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