Customer Service Developer

AREAS OF EXPERTISE

HR management

Project manager

Computer networks and

TCP/IP

C,C++

Core Java

Android

Web service

Microsoft SQL Server

PROFESSIONAL

Master: Android studio

PERSONAL SKILLS

Troubleshooting

Leadership

Time management

PERSONAL DETAILS

Akash Satdeve

MOB. No. 916-***-****

Email_Id:

*************@*****.***

Address:

Pratap nagar

Nagpur

440012

DOB: 16/12/1992

Driving license: Yes

Nationality: INDIAN

Akash

Android Developer, HR

PERSONAL SUMMARY

Work in a challenging and creative environment and effectively contribute to the goals of the organization. Looking forward for dynamic career in the field of Data warehousing in an organization where learning is considered an integral part of work culture and opportunities are provided for employee growth, helping them to carve a niche in this highly competitive world.

.Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to develop my knowledge & potential. WORK EXPERIENCE

BV Technogroup Company -Nagpur

Android developer +HR June 2016 - Present

Work as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support and customer service to internal staff. Duties:

Updating and monitoring IT Projects.

Maintenance & management of the Critical Windows based Server Environment. Maintaining up to date Antivirus levels on all machines company wide. Working on Active Directory accounts, configuration of laptops. Managing and monitoring of backups in multiple locations. Providing maintenance support and break-fix solutions. Follow Documented processes i.e. implementing change control procedures. Liaising & meeting with external suppliers of IT services. Producing reports for senior managers.

Troubleshooting technical problems and implementing solutions. Purchasing of IT Equipment and software in line within agreed budgets. Responsible for the fast and accurate troubleshooting of reported faults. Providing technical support via helpdesk systems for a wide range of internal & applications.

KEY SKILLS AND COMPETENCIES

Highly organised and disciplined with a passion for Information Technology. A positive, high energy team player.

Knowledge of HTML language & Software licence control. Having a passion for providing excellent customer service. Customer focused and keen on exceeding expectations. ACADEMIC QUALIFICATIONS

MCA

Nagpur University 2013- 2016

A levels: Maths (A) English (B) Science (C)

REFERENCES – Available on request

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