Network Engineer Technical Support

JOSEPH GALLAGHER

* **** ****, *********, *** York 11756 (Home) 516-***-**** Cell 516-***-**** Email: ******@*****.***

SUMMARY OF QUALIFICATIONS

IT professional with over 20 years experience in the computer industry.

Results-oriented, highly experienced in providing effective, strategic information technology solutions.

Strong experience in the area of Linux System Administration. Manage and maintain multiple NIS environments.

Provide high level of technical support to end users. Problem solving and analytical skills.

Interact effectively with all levels of management and support staff to increase organizational success.

PROFESSIONAL EXPERIENCE

CD-Adapco/Siemens PLM, M elville, NY Feb. 2008 - Present

Senior System Administrator

Provide technical support for end users. Maintain multiple NIS environments. Maintain multiple HPC clusters using Dell/HP/IBM hardware. Deploy configuration management environment using Cfengine. Maintain Hardware inventory using OCS Reports. Deploy Systems using Cobbler build server. Troubleshoot LINUX Systems. Utilize VMware ESXi and KVM for virtual machines.

Maimonides Medical Center, Brooklyn, NY Apr. 2004 - Feb. 2008

Network Engineer

Maintain Windows NT/Active Directory infrastructure.

Demonstrate technical expertise in aspects of computer technology, diagnostics and maintenance initiatives.

Build Servers/Clusters using IBM X series hardware in a SAN environment.

PC Support Analyst Aug. 1997 to Apr. 2004

Provided technical support for end users. Monitored and performed troubleshooting of multiple systems.

Installed, troubleshooted and repaired computers and peripherals.

Broad based knowledge of operating systems, software, hardware and networking concepts.

Promoted to Network Engineer in recognition of outstanding work quality and performance.

Long Island Global, Hauppauge, NY May 2000 to Jan. 2002

Network Administrator

Maintained e-mail Web FTP DNS on Linux, Solaris and Windows 2000 systems

Hauser List Services, Hicksville, NY Sept. 1991 to June 1997

Technical Support/Account Executive

Responsible for Programming and maintaining house mail tracking system that handles billing and tracking information on a dos/windows platform using Paradox and R&R report writer. Handled technical support and monitoring of systems for multiple departments including hardware and software.

Long Island Saving Bank, Melville, NY Sept. 1990 – Sept. 1991

Peripheral Operator

Monitored all IBM 3090 and 438l and ATM Systems. Duplicated and distributed fiche reports to all departments and branches. Printed, breakdown and distributed reports and special forms.

EDUCATION: Red Hat Training - Raleigh, NC

RHCE 300

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