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Customer Service, Sales, Processing transactions, Cash Handling

Location:
Clayton, NC
Posted:
September 15, 2019

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Resume:

Core Competencies

Excel

PowerPoint

Word

Oanda Trading Platform

Gretl

SAS

Salesforce CRM

Windows Media Player

Cyber Link Power Director 12

Tablet Proficiency

Customer Service

Ability to work under pressure

Self-motivation

Time management

60 wpm

Ten-key

Professional Experience

Edward Jones FACD Program May 2019 – July 2019

FINRA License Exams

SIE Certified

Studied financial industries R&Rs – opening/closing accounts, record keeping, securities

Wells Fargo Bank Teller Dec 2018 – May 2019

Managed financial transactions, deposits, withdrawals, transfers and cashing of checks

Diligently followed procedures, i.e. verification of customer identification

Processed loan payments and night-drops

Fast & accurate balancing of cash drawer

Friendly, attentive customer service and promotion of bank services such as Wells Fargo mobile app, Zelle, & mobile deposit

Bartaco Waiter Aug 2018 – May 2019

Ensured customer’s positive experience with excellent & timely customer service

Strictly checked identification in accordance with liquor laws

Ability to multitask & work under pressure in high volume restaurant

Operated POS terminals to input customer orders, process transactions

Tova, Inc. Account Manager Feb 2018 – May 2018

Consultative sales approach tailoring products and services specific to individual needs

Trained 7 Sales Representatives, raising weekly sales by 30%

Marketed product knowledge & services to over 80+ customers/day

Increased new markets by 50%

Attended & networked regional conferences to brainstorm & implement new strategies

Domino’s Delivery Driver Sept 2011 – Feb 2018

Upsold menu items to increase revenue

Good communication & attention to details ensuring order accuracy

Planned driving routes to efficiently deliver 10-20 orders

Stringent adherence to traffic laws and speed limits

Education

North Carolina State University Aug 2014 – Dec 2017

Bachelor of Science in Economics & Business Administration

Online Trading Academy Jul 2017- Present

Core Strategy and Foreign Exchange Certificate



Contact this candidate