Customer Service, Sales, Processing transactions, Cash Handling

Core Competencies

Excel

PowerPoint

Word

Oanda Trading Platform

Gretl

SAS

Salesforce CRM

Windows Media Player

Cyber Link Power Director 12

Tablet Proficiency

Customer Service

Ability to work under pressure

Self-motivation

Time management

60 wpm

Ten-key

Professional Experience

Edward Jones FACD Program May 2019 – July 2019

FINRA License Exams

SIE Certified

Studied financial industries R&Rs – opening/closing accounts, record keeping, securities

Wells Fargo Bank Teller Dec 2018 – May 2019

Managed financial transactions, deposits, withdrawals, transfers and cashing of checks

Diligently followed procedures, i.e. verification of customer identification

Processed loan payments and night-drops

Fast & accurate balancing of cash drawer

Friendly, attentive customer service and promotion of bank services such as Wells Fargo mobile app, Zelle, & mobile deposit

Bartaco Waiter Aug 2018 – May 2019

Ensured customer’s positive experience with excellent & timely customer service

Strictly checked identification in accordance with liquor laws

Ability to multitask & work under pressure in high volume restaurant

Operated POS terminals to input customer orders, process transactions

Tova, Inc. Account Manager Feb 2018 – May 2018

Consultative sales approach tailoring products and services specific to individual needs

Trained 7 Sales Representatives, raising weekly sales by 30%

Marketed product knowledge & services to over 80+ customers/day

Increased new markets by 50%

Attended & networked regional conferences to brainstorm & implement new strategies

Domino’s Delivery Driver Sept 2011 – Feb 2018

Upsold menu items to increase revenue

Good communication & attention to details ensuring order accuracy

Planned driving routes to efficiently deliver 10-20 orders

Stringent adherence to traffic laws and speed limits

Education

North Carolina State University Aug 2014 – Dec 2017

Bachelor of Science in Economics & Business Administration

Online Trading Academy Jul 2017- Present

Core Strategy and Foreign Exchange Certificate

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