Customer Care Service
Resume:
Neil Jasper De Leon
with diploma in Hospitality and Restaurant Services
Doha
****************@*****.***
Height: 5'3"
Weight: 110 lbs
Willing to relocate to: Doha
Work Experience
Service Crew
Chowking Philippines - Quezon City
July 2017 to February 2018
Duties & Responsibilities as Service Crew:
• Welcome customers as they come into the restaurant.
• Help customers to settle down and also take their orders.
• Process customers’ orders and generate their bills.
• Provide answers to queries presented by clients regarding services and offers made available by the restaurant.
• Clean all tables after clients have left and get such tables prepared for the next set of clients.
• Serve and pack warm foods to clients in an effective manner and in strict accordance to the orders of such clients.
• Assist kitchen staff and outdoor delivery staff whenever such assistance is required.
• Maintain chart of all available deals and products periodically and refresh such chart on daily basis. Hospitality Services Staff
Grissini Ristorante Philippines - Marikina City
April 2017 to June 2017
Duties & Responsibilities as Hospitality Service Staff:
• To help maintain the highest standards of service and customer care within the dining area.
• To serve beverage and food products in line with set policies and procedures.
• To collect, clean and store appropriately all crockery, cutlery, glassware and other such catering equipment.
• To upkeep the expected cleanliness standards within the dining areas in accordance with company policies and procedures.
• To handle customer complaints within the expected manner as outlined within the Hospitality Handbook.
Education
Diploma in Hospitality and Restaurant Services in HRS STI College, Marikina City, Philippines
April 2017 to Present
Additional Information
SPECIAL SKILLS:
- Can speak two languages such as Tagalog and English
- Very good in Baking
- Fast learner
- Computer Literate
- Can do multi-tasking
RESUME OF NEIL JASPER DE VERA DE LEON
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