Chuc H. Do
(US & Canadian Citizen)
CAREER SUMMARY :
SUCCESSFUL: 28 years of experience in Information Technologies, Transport/DWDM and IP Network, Software-embedded System and Software Engineering. Built and maintained the IT infrastructure for a midsize corporation. Designed and maintained the Network Management System (NMS) and Information Assurance System (IAS) for a start-up Service Provider. Vulnerability Assessment and scanned network configuration of 8,000 devices for the inventory system. Set up a NMS solution to assist the closure of $50 Million oversea account. Provided the technical sale support to major direct-touch accounts that booted up the post-sale up to 5 Million dollars of the network equipment and services.
INNOVATOR: Invented and implemented a software-based Automated Test Panel to test the Environmental Control System of the US C-17 military transport aircraft for the 1st Desert Storm war. Invented and implemented a closed-loop OSS-NMS system that saved venture service provider significant OPEX, speed up the service delivery and enable workflow management.
LEADERSHIP: Proven track record of managing multiple projects and effectively managing budget and cost control.
REFERENCES: will be provided from direct-reporting VP, COO and CEO.
Information Service and Information Technology:
MS-Exchange email, Outlook Office-365, BlueCat and BIND DNS, Active Directory, VoIP SIP, Hosted PBX, IP networking with OSPF, EIGRP, VLAN, network security with Cisco ASA/PIX, Cisco VPN and RSA, Cisco Iron Ports for email protection, Alert Logic Intrusion Detection System (IDS), Penetration Test, Symantec Netbackup, Window / Linux / Solaris servers and VMware.
IBM Netcool Omnibus, Impact, Gateway, Reporter with SNMP, TL1 and COBRA protocols.
Transport Networks: 100G DWDM and SONET with GR-253 standard: Ciena/Nortel 6500, Ciena CoreDirector and OME-6500, Alcatel 1671, Cisco 15454, Sorrento Gigamux, Network Timing and Clock Synchronization with Symmetricom, GSM and CDM wireless networks, NetAnalyst.
Metro-E networks: TCP/IP, VPLS, IPv4 / IPv6 address management, VLAN switching dot1Q with Cisco 6509 / 3570 / 7200, Cisco ASA and PIX, Foundry, Alcatel, Hatteras, Adtran, Ciena, Mikrotik.
Computer Languages & Operating Systems & Test Tools:
Proficient in C/C++, Visual Basic, Java, Awk, Perl, Python, Expect, Intel and Motorola’s Assembly, and M-SQL Database, Windows, Solaris, and Linux OS.
DoD and Military Software Development.
Sept 2001 – Present: Sr. IT Specialist, Network, Software Engineer – Logix Fiber Networks, Houston, TX
Hand-on designing, implementing and maintaining the IBM Netcool and Solarwind NMS for the Network Operation Center (NOC) in order to manage Transport, DWDM, ROADM, MPLS backbone, IP and Metro-E networks.
Renovated network management and OSS by developing a cost-effective software solution to discover and collect network configuration (10,000 nodes) to integrate with the Information Assurance System, Remedy Trouble Ticket System and Visionael Network Inventory System.
Responsible for the network security: PIX/ASA, RSA, Kaspersky, Cisco IDS, Fortinet.
Develop software to scan 8,000 devices of multi-service networks and assess vulnerability. Collect inventory and configuration to implement the network inventory system.
Maintained a corporate IT infrastructure that spans across 5 major cities and consists of about 200 Window/Solaris/Linux servers and databases, 80 network equipment of Cisco routers, switches, ASA/PIX, RSA, Alert Logic IDS, Iron Port email protection, MS-Exchange email, Active Directory, Bluecat and BIND DNS, Avaya/Nortel VoIP phone system, and Disaster Recovery (DR) Site.
Key technical resources of the network engineer and facility engineer, tested and recommended equipment and solutions: CISCO, ALCATEL, CIENA/NORTEL, HUAWEI, ADTRAN, IBM.
July 1998 – Sept 2001 Sr. Network Engineer – Nortel Data Networks, Richardson, TX
Provided pre-sale and post-sale support for several direct-touch major accounts including EDS, Kaiser Permante, Florida Power and Light, Sampra Energy and UBS Bank customers.
Hand-on implemented and demonstrated a proof-of-concept test to assist the closure of $50M dollar deal for an oversea account (received award of customer satisfaction and service).
Took initiative and developed a new methodology of auditing the ATM / Frame Relay / IP data networks that improved post-sale relationship and customer loyalty.
Presented the network clock and timing synchronization of the data networks at the National Institute Standard Telecommunication (NIST) conference and promoted standardization.
Jan 1995 – July 1998 Sr. Software Designer – Nortel Wireless Networks, Richardson, TX
Designed a software solution to prove a concept of using the Nortel Passport multi-service ATM switch as a scalable CDMA Base Station Controller.
Provided 24x7 on-call technical supporting to the customer and Nortel field engineers to deploy or upgrade the GSM-MSC (Messaging Switching Center).
June 1992 – Jan 1995 Sr. Software Designer – Nortel Networks ATM & SONET, Ottawa, CANADA
Designed and implemented software for the HSSI interface of the Passport ATM switch within a time constraint that assisted to close a multimillion dollars deal with Bank of America.
Designed software for the SONET OC48, OC12, STS1, DS3 and DS1 and provided 24x7 on-call support and customer on-site training.
July 1989 – June 1992 Software Designer – Allied Signal Aerospace, Toronto, CANADA
Designed and implemented software for the ECS (Environmental Control System) and PCS (Pressure Control System) of the C-17 Military aircraft, Boeing 777, and MD-11.
Invented and built the Automated Test Panel to test the ECS software for all type of airplanes that saving money and improving the engineering development and product verification cycles (received company platinum award for the renovation and cost saving).
Summer 1986 Software Programmer – Ministry of Transportation, Toronto, CANADA
Designed software in C++ for the Intersection Traffic Controller (summer job).
Aug 1985 – May 1989 Bachelor of Electrical Engineering
McMaster University, Ontario, CANADA
CompTIA Security+ SYO-401 (active)
CCNA, Cisco ASA/PIX, IBM Netcool, Microsoft Exchange Email and TMG.