Stephen Pershing
Euless, TX ***** 972-***-****
*********@*****.*** linkedin.com/in/stephen-pershing
Versatile and Intrepid IT Professional
Information Technology expert with accomplishments in diverse roles, including; solutions architecture, solution deployment, infrastructure administration, and knowledge transfer. Proven track record of delivering knowledgeable, customer focused support for networked storage, disaster recovery and high availability solutions in support of IaaS, PaaS, SaaS and BPaaS cloud offerings.
AWS Certified / Storage Specialist / Disaster Recovery Specialist
AWS Training:
Compute: EC2, ECS, Lambda, Elastic Beanstalk, Auto Scaling
Database: DynamoDB, RDS, Redshift, Aurora, ElastiCache
Management & Governance: CloudWatch, CloudTrail, CloudFormation, Systems Manager, AWS Config, Inspector, Trusted Advisor
Networking: VPC, API Gateway, CloudFront, Route 53, Elastic Load Balancer
Security: IAM, Cognito, CloudHSM, Directory Service, KMS
Storage: S3, EBS, EFS, S3 Glacier, Storage Gateway
Storage Hardware:
Spectrum Virtualize (SVC), XIV, V7000, Brocade DCX
Systems Management:
Brocade Network Advisor, Spectrum Control, TotalStorage Productivity Center for Replication (TPC-R), SSH, Shell Scripting, YAML
Professional Experience
IBM Corporation, Euless, TX 2013 – Present
Storage Specialist/Disaster Recovery Focal, Managed Application Services
Deployed and managed a 10 site Global Mirror disaster recovery solution for IBM’s IaaS, PaaS, SaaS and BPaaS cloud offering to replicate over 700 TB of customer data.
Worked with a cross discipline team to improve replication durability from 10% to 100% in order to achieve customer recoverability.
Created custom disaster recovery provisioning and testing procedures for DR offering fulfillment.
Planned and executed a project to double the Spectrum Virtualize (SVC) I/O capacity of a global banking customer’s private cloud environment.
IBM Corporation, Irving, TX 2005 – 2013
Networked Storage SME, Strategic Outsourcing
Performed ground up deployment and steady state administration of a highly available, multi-tier SAN environment to host a multi-national insurance company’s customer benefits application.
Achieved 100% compliance in all quarterly security audits for user validation, device security settings and appropriate authority on all managed customer devices.
Stephen Pershing
972-***-**** *********@*****.*** Page Two
EMC, Livonia, MI 2001 – 2005
Solutions Architect
Planned, documented and deployed enterprise fiber channel networked storage solutions on the Symmetrix 5/5.5 and Clariion platforms.
Performed one of EMC’s first customer health checks and created a process subsequently adopted as the template for EMC’s health check service.
Additional Experience
IBM Corporation, Research, Triangle Park, NC
Contractor – Backup and Recovery SME
Deployed the first fiber channel-based backup and recovery solution in IBM Global Services hosting center.
Provided expert Tivoli Storage Manager solution deployment services for IBM Global Services customers.
Mentored an IBM new hire employee, who became IBM Global Service’s preeminent Tivoli Storage Manager support expert.
Compsat Technology, Southfield, MI
Backup and Recovery Expert
Met with customers to plan implementation of in-house backup and recovery solutions using IBM ADSM and Legato Networker.
Planned and executed customer projects including; hardware migrations, software upgrades and solution expansion.
Implemented backup and recovery solutions for enterprise customers, including; GM, Bayer Agricultural and Mead Corporation.
Education
Associate in Science, Northlake College, Irving, TX, 2015
Certifications
AWS Certified Solutions Architect – Associate
AWS Certified SysOps Administrator – Associate
IBM – Docker Essentials: A Developer Introduction