Administrative Assistant
Resume:
Kristi Maloney
Personal Info
Address
Ashburnham, MA, 01430
Phone
*******.******@*****.***
Skills
Excellent Written and Verbal Communication
Organizational and Planning
Filing System Management
Data Entry and Database Management
Record Keeping and Reporting
Excellent Customer Service
Documentation and Control
Supply Ordering
Proofreading
Prioritizing
Problem-Solving
Software
Microsoft Office
Very Good
Microsoft Outlook
Excellent
Microsoft Excel
Very Good
Microsoft Word
Excellent
WordPress
Excellent
Microsoft PowerPoint
Very Good
Google Docs./Sheets/Slides
Excellent
Constant Contact
Very Good
Microsoft Access
Very Good
I am a highly performing administrative professional with exceptional customer service, excellent written, verbal, organizational and multitasking skills. With over 10 years of office support experience in manufacturing, 2 years in corrections, 10 years as a self-employed writer and 5 years in education, I have a well-rounded background in various industries and a proven track record of success. I am a results-driven, loyal team player, who is meticulously organized and seeks to continually grow the business.
Work History
2018-09 - Current
Outreach Specialist For United Way Youth Venture
Mount Wachusett Community College, Gardner, MA
Implement UWYV programming with on-site partner schools.
Independently lead and facilitate direct support to youth at on-site partner schools.
Observe students' progress and record results in Trello (a web-based list-making application).
Schedule, organize and facilitate student team panels.
Create content and take photos of teams and events for promotional materials, social media, websites and print media to educate public.
Gather and compile data into Excel spreadsheets to be distributed to appropriate personnel.
Gather and analyze cultural, educational, social and demographic data from student surveys to guide program development.
Recruit new students to the program via presentations at school-wide assemblies.
Communicate effectively with individuals of all ethnic and cultural backgrounds so that students achieve program success.
Cultivate relationships with community, business and local citizen leaders in order to draw attention to United Way Youth Venture and bring in new donors and volunteers.
Offer constructive feedback and contribute ideas at weekly staff meetings.
Streamline and improve program operational processes by editing the student Action Plan.
2014-09 - 2019-09
Paraprofessional Aide And Desk Clerk
J.R. Briggs Elementary School, Ashburnham, MA
Supervised up to 100 students in classroom, halls, recess and lunch to monitor, enforce rules, maintain safety and support lead teachers.
Maintained daily, weekly and monthly attendance for after school program.
Answered the telephone, directed calls, and handled inquiries.
Greeted and assisted students, families, and visitors to the school.
Assisted with billing and recording keeping.
2009-07 - 2019-01
Blogger
Self Employed Writer, Ashburnham, MA
Maintained aesthetics of my own personal blog through images and troubleshooting issues.
Wrote, edited and published regular recipes, product and travel reviews and developed stories covering a wide range of topics to personal blog.
Created dynamic graphics to accompany blog posts using PicMonkey and Canva software.
Maintained bookkeeping and accounting for personal blog using Excel.
Utilized WordPress to produce professional pieces.
Built and maintained positive business relationships with public relations companies.
Operated Nikon DSLR camera during shooting to obtain high-quality shots.
Incorporated advertisers and products into blog posts in innovative ways.
Education
1986-09 - 1990-05
Bachelor of Arts - English Professional Writing
Fitchburg State University - Fitchburg, MA
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