Customer Service Administrative Assistant

Felicia A. Powell

***** ** **

Lufkin, TX. *****

936-***-**** cell

Objective: To seek a rewarding position where I may apply my excellent customer service and accounting skills.

Skills:

Microsoft Word/Excel

Typing

Filling

Answer phones

Ten Key

Customer Service

Sage/QuickBooks

Balance cash/deposits

Work History:

McWilliams and Son 04/19 – Present

Customer Service Representative- FT

Greet customers, answer phones, book service calls, Technician splits, Cross training in accounting.

Beulah Water Supply 03/18-03/19

Office Manager- FT 60 hrs a month

Post payments to customer accounts, composed deposit, answered phones, filed state reports, posted agenda for board meeting, payroll, and accounting.

Diboll ISD 08/15-08/16

Teacher’s Aide- FT

Computer Teacher, pulled students from class to work one on one and filled in where needed when a teacher or office personnel was out.

Beulah Water Supply 01/12-07/15

Office Manager- FT 60 hrs a month

Post payments to customer accounts, composed deposit, answered phones, filed state reports, posted agenda for board meeting, payroll, and accounting.

Brookshire Brothers 12/06-04/07

Office Personnel- PT

Counted money, composed opening reports, changed gas prices, checked customers out, and made Western Union reports

School:

Diboll High School, 2007

References available upon request

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